Comments on: Tech Support Fail

By: Pinky!

Pinky! — Fri, 30 Dec 2011 20:56:12 +0000

Aahhahaha.. this one made me LOL

By: erotik film izle

erotik film izle — Mon, 03 May 2010 16:05:41 +0000

Very nice article! I will share this

By: grayson

grayson — Fri, 12 Feb 2010 01:10:20 +0000

ROFLMFAO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By: sağlık market

sağlık market — Thu, 24 Dec 2009 19:52:10 +0000

sharing of good hand health

By: Mikayla

Mikayla — Tue, 22 Dec 2009 03:33:33 +0000

thatz silly

By: Dargus

Dargus — Thu, 17 Dec 2009 22:56:00 +0000

I know. very late reply. Work gets busy this time of year.

Anyway, I only ment it in good fun. I actually LOVE the british way of speaking.

Us yanks talk pretty funny.

By: jim

jim — Tue, 15 Dec 2009 17:27:31 +0000

It usually does!

By: M F

M F — Mon, 14 Dec 2009 20:39:51 +0000

This happened to me one time, well, pretty much. I was having alot of trouble with my flash drive made by a company that whymes with BanRisk (hey, don’t want them calling me). It had to have been outsoruced, because I couldn’t understant a word the tech person said, and she just repeated my question like, five or six times… never got it fixed (Obviously).

By: Batman

Batman — Sat, 12 Dec 2009 11:34:38 +0000

I can’t believe it’s not, Buster!

By: Tech Support

Tech Support — Fri, 11 Dec 2009 08:59:16 +0000

This made me laugh, working tech support I understand customers can be hard to deal with sometimes but after noticing she clearly choose a SALES onkine support to talk to (see the address bar) and asks a technical support question, how can she expect not to be asked to call back technical support. I just don’t get people like this, it would be like asking a car salesman to fix your car when it breaks down. \

Honestly, when will people learn!

By: P.Suzuki

P.Suzuki — Thu, 10 Dec 2009 12:45:36 +0000

I bet the transcript of this is gonna get posted in Michael D.’s office by his supervisor, amid Mr. D.’s screams of “IT’S NOT MY FAULT! IT’S NOT MY FAULT!”.

By: Skor

Skor — Thu, 10 Dec 2009 04:35:01 +0000

Makes me proud to own 4 shares of QWest stock.

By: nomnom

nomnom — Thu, 10 Dec 2009 00:48:58 +0000

dangerous for the customer. Remember.. you guys give support a lot of very sensitive information. MAC addresses, IP addresses, credit card numbers, email accounts, passwords… some people don’t realize its a person on the other end. And people do crazy things if you piss them off enough.

By: livewire

livewire — Wed, 09 Dec 2009 12:32:42 +0000

Michael D supposedly IS the Sales Rep.
I think the point was that the program running support transferred him to Sales, and he doesn’t know why, either.

By: livewire

livewire — Wed, 09 Dec 2009 12:30:49 +0000

See, this is what happens when you outsource your Tech Support department to a Virtual Intelligence (VI – see Mass Effect) system and fire your whole staff.

By: RGlahBlert

RGlahBlert — Tue, 08 Dec 2009 21:38:54 +0000

MAH BOI!!!

By: Blu

Blu — Tue, 08 Dec 2009 19:08:25 +0000

This is why I hate Qwest.

By: Mr.fail.bringer

Mr.fail.bringer — Tue, 08 Dec 2009 18:37:44 +0000

and no we dont refer to it as a “deflated rotary rubber” we refer to it as a flat tire,same as you

By: Mr.fail.bringer

Mr.fail.bringer — Tue, 08 Dec 2009 18:35:34 +0000

STFU about our language or ill wall you in your house with FAIL bricks

By: simon

simon — Tue, 08 Dec 2009 18:01:41 +0000

qwest is a fiber provider. They sell bandwidth to isps.

By: helpdesker

helpdesker — Tue, 08 Dec 2009 17:32:54 +0000

With a question like that, I’m guessing you’re an idiot?

By: Dargus

Dargus — Tue, 08 Dec 2009 14:37:42 +0000

To echo Jabba’s but: What is a mail relay?

Is this how the Brits refer to an email server? Sort of like gas vs. petrol?

Would a ‘deflated rotary rubber’ refer to a ‘flat tire’, or something else?

By: Akagi

Akagi — Tue, 08 Dec 2009 07:29:50 +0000

Is he dead?

By: dilettante

dilettante — Tue, 08 Dec 2009 04:27:01 +0000

Youse and your dangermouses.

By: a ghost of an idea

a ghost of an idea — Tue, 08 Dec 2009 01:47:17 +0000

y'all misspelled dangermouse



By: jebuzz
jebuzz — Tue, 08 Dec 2009 01:43:07 +0000
how do you say that in plural form?



By: ghost of Homsar
ghost of Homsar — Tue, 08 Dec 2009 00:48:29 +0000
IIiiiIIiiiII’m just a friendly reminder…



By: Desertrat
Desertrat — Mon, 07 Dec 2009 23:02:25 +0000
Manny…fail.
Qwest uses an MSN engine for their email system.  To access your Qwest account, you actually log in via Windows Live.  This arrangement allows each company to blame the other for any technical issue that might be brought to their attention, ensuring that the actual problem is unresolved and that the tech-support staff at each can mark the issue as successfully resolved.  At review time, they can each point out how productive they have been, without having to actually do anything.



By: cheezr
cheezr — Mon, 07 Dec 2009 22:47:22 +0000
GHOST BUSTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!



By: Steeve
Steeve — Mon, 07 Dec 2009 22:15:15 +0000
yes, using hotmail is a FAIL



By: jabba the butt
jabba the butt — Mon, 07 Dec 2009 20:22:56 +0000
What’s a mail relay? And how can sales help them with a technical service question? Seeing as how they can connect via the internet to the website it seems like they need to remember how to turn on outlook or whatever email program they use.



By: Me
Me — Mon, 07 Dec 2009 17:11:55 +0000
I don’t get it…



By: matt
matt — Mon, 07 Dec 2009 16:22:05 +0000
but who ate him? A cow? That would be quite ironic



By: Lindsay H
Lindsay H — Mon, 07 Dec 2009 15:38:13 +0000
Wow.. that’s some great publicity for this company. I’m guessing Qwest is an ISP?



By: Jackson Brown
Jackson Brown — Mon, 07 Dec 2009 15:24:46 +0000
Well, the URL shows that Michael is talking to sales, so it seems like the Fail would be trying to get tech support by clicking on the Sales link.



By: jinxed
jinxed — Mon, 07 Dec 2009 13:32:46 +0000
We got to work it out!



By: Minbad
Minbad — Mon, 07 Dec 2009 12:58:16 +0000
But then, who was phone????????



By: failer
failer — Mon, 07 Dec 2009 12:53:03 +0000
Michael D: Unfortunately, due to technical difficulties on our end we are unable to transfer you at this time.
Michael D: Unfortunately, due t…
Michael D:
D:



By: El Cid
El Cid — Mon, 07 Dec 2009 11:51:37 +0000
“Microsoft Presales Team is available only via telephone. I recommend that you contact them at: (800) 426-9400. They are available from Monday through Friday 6:00 A.M. – 6:00 P.M. Pacific Time. This team will assist you in selecting the Microsoft product that best fits your requirements.
I hope the above information is helpful.  
 Thank you,
Nancy

Microsoft Customer Service Representative”
I emailed back asking if Microsoft really employs sales people with no access to email, she never replied.
I hate them soooooooooooo much



By: Cattie
Cattie — Mon, 07 Dec 2009 09:45:20 +0000
teeny teeny teeny



By: THOMASNATOR
THOMASNATOR — Mon, 07 Dec 2009 09:01:39 +0000
NOT INTO THE PIT! I’m going to Gamelon… goooooood tiiiiimes



By: red area rugs
red area rugs — Mon, 07 Dec 2009 08:57:39 +0000
I’m not sure if this is money or sad. Had conversations like this before..  



By: dubs
dubs — Mon, 07 Dec 2009 08:15:27 +0000
ohh donkeyy, shoo. this hill belongs to me now >=D



By: dubs
dubs — Mon, 07 Dec 2009 08:12:27 +0000
I AM DUBS  



By: bltgsandwich
bltgsandwich — Mon, 07 Dec 2009 07:59:16 +0000
Help! Help! I’m being opressed!



By: klibese
klibese — Mon, 07 Dec 2009 07:19:31 +0000
Am I Sidekick Oblivious?



By: kafleen
kafleen — Mon, 07 Dec 2009 07:17:23 +0000
i like it.
a support group to help u deal with your annoying support group…



By: kafleen
kafleen — Mon, 07 Dec 2009 07:16:20 +0000
*sigh*

I hates crickets…



By: kafleen
kafleen — Mon, 07 Dec 2009 07:14:49 +0000
reely?



By: kafleen
kafleen — Mon, 07 Dec 2009 06:49:14 +0000
shankopotamus?
LOL