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» 165 Failures in Communication

  1. Aja says:

    He didn’t mean any arm.

  2. outlawX02 says:

    Someone ought to give him a hand then…

  3. heh says:

    for the alliance “squishsquish”!!!!11

  4. Mookie says:

    I hope he gave them the finger after that.

  5. Fluffy mittens says:

    O NOES! Maybe they should have measured its head.

  6. pnjunction says:

    I’m up in arms over this.

  7. Frosty says:

    third!

  8. Aja says:

    Remember to carry your wife around at all times.

  9. Seabee says:

    That’s it!
    That’s the sign I’ve been waiting for!
    The time for the revolution has come!

    To arms, brothers and sisters, to arms!

  10. Mookie says:

    I guess that rules out armed robbery.

  11. Blah says:

    Maybe, just maybe it was that infamous drummer from def leppard…. (bloodhoud gang for those that don’t get it)

  12. werbwolf says:

    Well, he should go to Sue Yu, I guess there arms full of money to be made of that in court.

  13. Again says:

    Um… Rules are rules, and I don’t care if this clown had no arms or not, he has to play by the bank’s rules or go elsewhere, period end of story.

    So now he’s playing the martyr and wanting money for trying to skate past rules everyone else has to follow. Screw him! He can get his wife or get an account or far as I am concerned he can STFU because he had options to comply.

    “QQ moar cripple…”

    • capt. awesome says:

      You broke Anpu’s sarcasm detector! You better be prepared to replace it, as rule 24B on chapter 15 page 342 requires you to. Ass.

    • Stephen Ogley says:

      You would be a prime candidate for a ‘Jobsworth’ trophy. “I’m just doing my job, I’m not paid to think or be sensitive. Who cares if he’s disabled.”

    • Jo says:

      Uh, have you HEARD of the Americans with Disabilities act? Referenced within the article?

      Wow.

      Sensitivity fail.

    • Edward says:

      At the risk of being unpopular, I must say I agree with the substance, though not the tone of your comment. If it was a joint account, I’d feel differently, but the article suggests that it is his wife’s account, full stop. It seems wrong that he would say he has “no interest” in opening his own account, not think far enough ahead to have his wife present with him at the bank, and still think he can withdraw from her account. Arms or no arms, I wouldn’t be so cavalier as to think that would be easy and straightforward. This isn’t discrimination. It’s a safety measure that unfortunately could not accommodate him. But the bank was not denying him any essential service – I don’t think access to someone else’s account qualifies.

  14. Andrew says:

    LOL the amount of hand jokes already

  15. Discrimination of the third kind.

  16. Phaet says:

    That is why armless people should carry their thumbs with them.

  17. Steve says:

    At least he is an exception. In most other countries you are not even allowed to carry arms without permission!

  18. Czuhc says:

    Slightly related: I once had a one-legged 97 year old patient who had broken both arms…after falling from a ladder while painting the ceiling!

  19. Fab says:

    I’ve been inside this bank! I am more excited than I should be about this.

    But they had a cookie table.

    They seemed nice.

  20. Justin says:

    This is why we can’t have nice thumbs.

  21. Jelly says:

    No shoes, no shirt, no hands, no service.

  22. Sven says:

    They could’ve handled the situation better.

  23. Duckie112 says:

    They never handed him the money.

  24. No shoes, no shirt, no hands, no pants, no service.
    Have a good morning there and reflect the day we feel in infamy:

    RIP 9/11 Victims!

  25. ShadowTheSniper C.C.C. says:

    I gtg so cya, good morning.
    *cya later squeezes*

  26. Lifeguard says:

    I’ve never seem so many arm puns in my life.

    Maybe they should have tried taking a toeprint… from his big toe… especially if he was wearing flipflops….

    Or, seeing as he had prosthetic arms, it would have been real easy for him to beat the cashier to death for being offensive.

    rofl XD

  27. bradleyf81 says:

    I have a feeling that the Bank of American will be making a large deposit in settlement money into this guys’ account.

    BTW, is it just my computer or are the comments on this site all screwy right now?

  28. phoenix says:

    This reminds me of how the DMV handles blind people wanting ID cards- not drivers licenses, mind you, just a state issued ID.

    Why yes, they do make you do the site test, even though it’s pointless for non-drivers license identification. Literally watched some poor man have to go through it saying “can’t tell …I’m blind. Can’t see that either. Nope, still can’t see. Wait…WAIT…nope, still nothing.”

    AT least he had a sense of humour.

  29. CarmenT says:

    If his prosthetic hands were myoelectrics like my husband has they usually are covered by a cosmetic “glove”. The gloves are designed to look lifelike, down to having fingerprints. It would have served them right if he’d given them the prints. They’d have been the same ones every other person using that brand has, but hey, they’re prints right? (eyeroll)

  30. Ida let him borrow my thumb. I got two.

  31. OrigannaNewt says:

    Yet another reason in a long LONG list of reasons for why I NEVER do business with Bank of America anymore. I had an account with BoA several years ago. That account was nothing but trouble from the day I opened it. BoA would randomly hold my direct deposit paychecks for inordinately lengths of time, leaving me with over draught fees when I had money in my account. Alternatively sometimes those deposits were made available as soon as they were sent. I never knew when the bank would admit that I had money or not without logging in online to double check my account. Then one, out of the blue, they decided that my husband had bad credit and dropped him off the account. After that they refused to cash his paychecks because he didn’t have an account with them. Jackasses.

    • FarfalleAlfredo says:

      I dumped Bank of America also for nearly the same trouble you have. I never could get a straight answer of what my balance was, and they were charging me OD charges because a transaction “MIGHT” overdraft (but didn’t). Then when I found some fraudulent activity and tried to report it, they told me “The only way they could get your number is if you gave it to them” then refused to do anything. I think they do things like that on purpose…and they were in the news looking for a government bail out…ummm no thanks.

  32. mazmania says:

    my friend actually works at that bank and was there when it happened. he agrees that it could have been handled a lot better. there are other things that they could have done to help him. all they had to do was get the wife on the phone he said.

    • James M says:

      >he agrees that it could have been handled a lot better.

      OF COURSE it could have been handled better. ANYTHING is better than outright BREAKING THE LAW.

      Compliance with the ADA is not a choice where you get to decide how to handle it. They broke the law and should suffer some real consequences for it, if they are even allowed to continue to operate. I start THERE. The bank should not be merely “apologizing” in the press. They should be explaining to a judge why the right to operate the bank should be restored, with the whole “pretty please” thing, and a bit of “if it happens again you won’t get another chance” to go with it.

      So yeah, it could have been handled better. They could have avoided breaking the law, and humiliating this guy while doing it.

  33. phoenix says:

    This guy actually has a good case if he sues…telling someone to open an account or bring in another person is not a reasonable work around to requiring a fingerprint from a man with no hands.

    it just kills me how most businesses only enforce ADA standards when they’re doing something mind-numbingly stupid (such as forcing blind people with guide dogs to sit in the front row seats of an airplane, the only place on teh plane that does NOT have space for the dog!!)

    But when a man with no hands comes in they can’t bring themselves to find a work around. Most places only do “special” treatment for the disabled when they’re being the opposite of helpful.

    • Jess says:

      Actually, people with service dogs usually sit in the bulkhead seat because they *choose to* not because they *have to*. The Air Carrier Access Act (I think that’s the offical name) states that a disabled person traveling with a service animal can choose which seat they would like to sit in as long as the seat is not in an exit row and the dog does not occupy the space of other travelers or the isle.

      It’s much easier to sit in the bulk head for a few reasons. One, you don’t have to try to get the dog to sit under the seat in front of you (something most SDs don’t or won’t do anyway). Second, the bulkhead is usually near the front of the plane so you’re not having to go way down the isle with your dog and bags. Third, you don’t have anyone reclining into you decreasing the amout of room you and your dog have.

      I travel frequently with my service dog and I always request the bulkhead row because it’s so much easier. I also choose to pre board so that my dog and I can get settled without feeling rushed by other passengers. Even airlines that don’t have assigned boarding such as Southwest, have to allow people with service dogs the seat that best accomodates them.

  34. phoenix says:

    Guess what? The bank apologized…and admitted that their official procedure is to (drumroll) accept additional forms of ID in case you cannot do a thumprint.

    http://www2.tbo.com/content/2009/sep/02/021651/tampa-banks-thumbprint-rule-irks-armless-man/

    Which would sorta make sense. Guessing a certain bank branch will be getting an ADA compliance seminar soon…

    • James M says:

      Their apology was necessary, of course, but the fact remains that they *broke the law* which is a separate issue. The law requires a much more severe punishment than merely “an apology!” Something like this should expose them to fines, rescind their right to federal deposit insurance, and deny their access to federal “bailout” money, at a minimum.

      Not only did the bank fail to accommodate someone who was *clearly* disabled in such a way that he *could not possibly* comply with their rules, they pressed the issue to the point of public humiliation, and stood their ground in a horrifying way. The employee who actually did this should be fired and forced to compensate the victim in some way, and anyone in the management of that bank who was in a position to prevent the incident, or who *should* have been in such a position, should be forced to do the same. And the fine should *hurt*, a *lot*. If the bank manager makes 250k a year, the fine should be half a million in cash as a starting point.

      • hlyshtvwls says:

        You can’t fire the employee AND demand for them to do something. They’re not slaves. Once you fire them, you don’t get to tell them what to do.

        You also can’t force an employee to pay something like that out-of-pocket. If you’re not happy with their quality of work, write them up or demote them or fire them, but the corporation has no legal right to their employees’ personal finances.

        Even pay docking can only be done in a way compliant with the contract you hired them on. You can’t just decide mid-week to pay them less for that week because they did something you didn’t like. You can renegotiate their pay for future work, or fire them.

  35. FOKYA says:

    your unfunny puns about his disabiltiy makes me sick…i know my english is not the best but i had to write something

  36. taylor says:

    decency fail.

  37. I R SMRT says:

    Bank = Two words: mega douche.

  38. Gabe says:

    He can keep the apology letter in his armoire

  39. Jenni says:

    I read this in the newspaper the other day.

  40. john says:

    this is a good example why people should stop doing business with Bank of America

  41. R Powell says:

    BoA Bank of America or Bunch of As*holes… You decide!

  42. chango says:

    Sounds like that guy needs help “handling” his money.

  43. theDRaKKaR says:

    bank’s intelligence fail… :-(

  44. Sven says:

    UK copper to the bank robber: “Get yer hormone glands out yer sky rockets!”

  45. Glenn says:

    The worst part of it is that the man couldn’t have had any thumbprint recorded…

  46. derp says:

    LOL typical america

  47. Lady Judi says:

    All of you leaving comments get a thumbs up!! rotfl

  48. BoAsucks says:

    I really hope this man, along with the ADA, sue the living sh** out of Bank of America and its subsidiaries. This corporation is down-right evil!

  49. (required) says:

    Good old Bank of America…

  50. jerk says:

    I’ve got to “hand” it to bank of america, they sure are thorough

  51. jenn says:

    WIN! for the armless man he’s gonna win that sue.Hope his lawyer is Sue Yoo.LOL!

  52. Bank of America sucks so hard.

  53. Todes says:

    wow…just wow. what the hell were they thinking? screw bad for business that’s all kinds of bad for karma. d-bags, total d-bags.

  54. Not Necessarily says:

    How do you know for certain that the guy didn’t purposely cut off his arms?

  55. I actually think he should be required to open an account or bring his wife. There are no arm people that steal money too. If an armed person must follow these guidelines, then….

    • omgcheez says:

      Give me one case of someone that did. The bank itself is more of a theif than that man ever could be.

      Plus, he could say his wife’s name, and know her social security number. No need to discriminate against him.

      Bank of America fails, and I hated having an account with them. I hope he sues and wins.

  56. Woody says:

    Typical BofA. Which is why I have already moved all my accounts elsewhere.

  57. James M says:

    So if the guy was single, he’s shit out of luck?

    There’s an element here where a bank employee should have known that he was doing something wrong by asking an armless man for a thumb print. At best, this made him look like the idiot that he is, and EVERYBODY in his whole company knows it now. I guarantee there’s no written or stated rule in the organization that says it’s okay to ask an armless person for a thumbprint, and that fact is going to be mentioned at the next performance review. And the person doing the review will have to keep a straight face.

  58. ssouthparkk says:

    I don’t know if this was already mentioned, I am not going to read through all the comments, but I think they could have just used the space for the thumb print to write in “armeless man”, or something, you know?

  59. Spaz says:

    It’s the perfect scam! Just chop off your arms and get free money from the bank! Brilliant!

  60. PencilSharpener says:

    It’s Bank of America, all right.

  61. Tina says:

    It all made sense as soon as I read “Florida.”

  62. Mindless2164 says:

    But… if he had no arms, how did he show them his ID?

  63. French Vanilla says:

    brainless people working thee no wonder…

  64. Lava Lamp says:

    Bonus fail: His wife was “nowhere close by”


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