Service Fail
Submitted by Daniel Tyack
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Cheezburger Network Blog
Thirst……doh!
Brilliant fail, I’ll remember this one
I’m glad they didn’t have to wait that long to use the bathroom. You could imagine what THAT disgruntled note would be written in. LOL!
Nah, its okay, the servants are busy trashing thier car on the lot.
que?!?
cuando??
como?
¿Dónde?
porque??
¿triturador combinado?
¿Torsión testicular?
Nachos!!!!
¡Triunfo del español!
Nosotros somos pantalones.
Kien?
Espanhóis de merda…
quoi?
taco?
me?
nani?
TEQUILA!!!!!!!!
que pasa?
Tu madre?
¿La madre que te parió?
pizza!
Espanol Fail.
WTF?
como putas cabras
Falla en Español
I love the one response in French..
“quoi?”
何ですか？
¿Ah hola tan oigo que usted quiere mudkipz?
je no parle espagne…
i cannot spell French. I speak it, just not spell it ^^;
Pastel de manzana
it means applepie
i’d say its a win…
Imagine if they delivered the food as they were writing that.
“Uhm.. this is awkward…”
OMG
This is a total WIN!!
They PWNED that shop!!
Customer WIN.
Plus, the writer’s cursive handwriting is excellent
This isn’t really much of a fail.
More like “oh, damn”
Perhaps a condiment usage fail?
more like patience fail.
no, service fail. they failed to get served, so they served them up some fail
You sir, are quite the witty one. Kudos to you. (This is not sarcastic btw)
The restaurant got served.
No, its customer fail. You gotta be an idiot to wait 30 minutes to get served anything at all. After ten I’d snag another server and ask what is up.
Maybe it depends on where you live… I’ve never waited less than 10 min. Even at fast food restaurants.
So… I’d say impatience fail?
I would say condiment usage win
Or..
Creativity WIN xD
…was I first?
dammit D<
thats effing awesome! win!
BOOSH!
That’s even better than my usual penny tip for bad service!
That’s an awesome idea! I may just adopt it myself!
no tip means you forgot or are cheap, a penny thats undeniable.
Or it means you got crappy service. There was one time I went into a restaurant and had to wait 45 minutes before we were seated (despite that I could see open tables), then 15 more minutes before we got menus, and 30 more minutes before somebody came to take our order, and that was after I asked if we could have a waiter. After that it took another hour before our food came out. Damn straight I didn’t leave a tip, and right before our food came I was thinking about just walking out.
you missed the point. If you don’t tip at all, your server will likely figure either you are a cheap bastard who never tips, or that you simply forgot. If you leave a very small tip, you are sending a clear message that you understand tipping, and did not forget, but that the service was terrible.
Seriously. Leaving a small tip is a pretty lame way of saying “you don’t deserve a tip.”
not if its an insultingly small tip like a penny. if someone didnt tip at all, itd be annoying, if they tipped a penny, itd be insulting.
Open tables means nothing in a restaurant. Just because there are open tables doesn’t mean they have the required waitstaff to accomodate you. When you have to serve 5 or more tables you’re stretched to your max and will likely screw up.
Probably the restaurant was understaffed, you had to wait for a stressed out server who the hostess had to beg to take one more table.
I understand that the situation sucked for you, but think of the server who was running around like a chicken with no head, dealing with angry (probably rude) customers, and doing it all for probably 5 to 10 dollars because nobody in that round of tables was happy and there’s nothing to do about it.
I hope you feel shitty.
No, I don’t feel shitty because it’s still the establishments fault. You can’t handle the load then you need to notify the customers of the situation and call in some extra people. It’s the establishments job to HANDLE the situation, not make customers suffer because of poor planning.
Empty tables doesn’t mean available servers. The restaurant was likely understaffed and overcrowded. If anything you should tip your server more; it isn’t his or her fault.
asshole move.
TRUE!
My seldom-used bad-service tip is a slip of paper that reads “DON’T EAT LEAD.”
A fine tip, wouldn’t you say?
I used to be a waitress in a diner, so while I can be understanding when service is bad because of factors outside of the waitstaff’s control, I also know when I’m being snubbed or ignored deliberately. In my State, waitstaff is taxed on 8% of their sales, so I leave EXACTLY 8% of my bill as my tip – to the penny.
You should be ashamed of yourself. Especially because you used to serve. PS…servers are tipped on what they CLAIM which most restaurants don’t allow servers to only claim 8%. Be a decent human being and tip 15% you cheap ass.
i think she meant 8% if and only if she was being ignored deliberately. for that there is no 15%
I meant if I get really poor service. Good, even nominally decent service gets 20% or more. Sorry for the confusion.
Most of us are smart enough to know when the fault lies with the kitchen or front-of-house. I’m not tipping 15% if the server doesn’t deserve it, and it’s not being a cheap-ass. It’s called “meeting expectations.”
Rudeness, apathy, and incompetence don’t deserve my 15%. You’re free to give in and give them 15% for doing nothing if you want.
I tip 10-15%, if they are especially good more, just because it is a job that is shit on so much, but takes some real patience to do well. Some have no fricken clue about CS, no excuse for it, so in those rare cases, I may simply pay the tab even though it bothers me to do so…but im too soft I guess.
My baseline tip is 20% – yes, it’s a bit high, but I know all of the crap they put up with, and if I never need to fall back on waiting tables in hard times, I want to build up that tip karma.
and use your good kharma to take control of the world?
10% is a crappy tip.
You’re pissing people off if you’re paying that little. 15%-20% is the assumed tip for decent work.
I used to serve to and i sucked at it… as a result i leave a big tip (20% ish) if my server also seems to be stumbling around sucking at his job. i guess only if he/she means well. If they are just a dick then they get 5% just cause i know the job sucks.
That’s all? I try to leave at least 10%, or more if it was exceptional.
Service Industry Fail
“DON’T EAT YELLOW SNOW” is also good
my best one was 5 quarters and about a half pack of smarties
NO FAIL!!! PASS!!!
AWESOMENESS!!
Love it!
Hah! Customer win!
I second that. 100% customer win.
Wait, what is at the end of the counter? It looks like fries. Hmmm.
yep, french fries
it looks like a mcdonald-like restaurant where you actually have to line up to order your meal.
Except for the menus attaced to the napkin holders…
Except for the menu nestled behind the napkin holder….
It is attached or nestled?
Both, Obviously. Double postin’ FTW!
so everyone else was getting food and they got screwed. revenge WIN!
From a different customer, obviously. Counter set-up recognition fail.
LOVE IT! CUSTOMER PWN!
What I find amazing is that this seat appears to be at a bar…which should be like sitting in the front row. That place needs to hire more staff.
Or just some staff with some sense. Front row seating and still no service? The OWNER needs to clean this one up. OWNER FAIL!
owner got owned.
…30 minutes PLUS enough time to do this without being seen. Gah!
CONDIMENT win
Awesome!
They were served ketchup, does that count?
Absolutely…mustard, salt, pepper, and napkins too. I wonder which server won the bet to see how long they would wait before they left.
CUSTOMER FAIL…I’ve been in the restaurant business for almost 20 years. I wouldn’t have waited on those douchebags either. If you get bad service, its cause you suck and they don’t like you. Every server has the right to refuse service, so if you get ignored, I suggest you start working on your social skills. They don’t like you and they don’t want your lousy tip. Customer fail since it took those losers 30 minutes to figure that out.
truth!
first of all, i doubt they waited thirty minutes. second, i’m sure they’re douche bags, because only a douche bag would do something like that.
Yeah well the place still has to clean it up so its not a customer fail!
its just ketchup it wouldnt take 2 long 2 clean up. not 2 mention refusing service is different than just not giving it. no point in wasting some ones time, even if they are d-bags. the waiters shdve told the customers if they wernt gonna serve them.
Considering that we know very little fact about what happened prior to the photo how can we even make accurate guesses? Maybe they did it to make a funny picture. Maybe the servers completely forgot. Maybe it’s photo-shopped. Who knows!? So, truthfully, we can’t say who’s fail it was. A funny fail nonetheless.
WoW! 20 years?? Maybe next year, they’ll put you in charge of FRIES!
As to your comment, you fail. Customers pay for service. Not getting said service, would be like you paying for the h* on the corner, and her telling you to b*ow yourself!
NO retard, it’s more like you getting turned down by the ho then squirting condiments on her cause your mad!!! Please kids, your starting to bore me.
It’s, “No, retard,” and “you’re,” as in you are, not your. Grammar fail. I guess we know why you still work in the service industry.
actually a customer doesnt payed until AFTER they have been served. no wonder the prostitute told you to go blow yourself,dingus.
Every restaurant owner also has the right to go out of business. Calling your customers (the people who pay your rent) “douchebags” is a great way to exercise that right. As Sam Walton said “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
DOUCHEBAGS DONT PAY!!! get the F out, you cost more money than your worth. . Sam Walton running a restuarant business would be an epic faliure. If you try to apply the same Wal-Mart style managment to food service, it clearly seems you have no clue. We have plenty of other good honest, decent, well paying customers to wait on. GO HOME AND COME BACK WHEN YOU HAVE MANNERS AND READY TO SPEND MONEY!!!
Dude, that coffee pot with the orange rim where you work? That’s the decaff, use it.
Typical of the lousy server: decide beforehand that the customer’s a douchebag, give the customer lousy service, the tip reflects the lousy service, the server blames the customer, but takes satisfaction in the knowledge that the server was right in the first place – then bitch about the customer to the rest of the staff, leaving out the part about the lousy service.
Shouting at people who have had lousy service and blaming them seems to be indicative of this.
Yeah, dude, you need my money more than i need your food. Who’s the real
douchebag?
If they don’t pay I believe you have the right to take them to the authorities.
actually, in a way, this overreactive tirade makes a little sense. a couple douchebags could end up costing more than they’re worth if other customers are getting pissed off at them and then associating that experience with the restaurant. actually, then itd make more sense to just kick them out. whatever, this probably isnt even what happened. awesome fail.
Maybe that’s his plan, genius.
No sh1t sherlock
And every restaurant owner has the right to go out of business. Thinking of your customers as “douchebags” is a head start in that direction.
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
Not disagreeing with most of what you said – but quoting Sam Walton (of cruddy, slave-wage walmart) to define customer service…
I dunno, man. I just dunno.
they are defining business strategy not customer service. walmart = profit not customer service. people will deal with crap for cheap prices, walmart and mcdonalds are proof of that.
tips are a privileged not a right, regardless of how shitty your wage is.
and wtf, these people couldn’t ASK to be served instead of sitting around like idiots? you want something, get off your ass and ask for it. at least then you have a justified reason to complain or not tip if you get crappy service.
Wal-Mart now is a perversion of Sam Walton’s orignal plan, though.
Hey, there’s no problem quoting him for customer service.
If he was quoting him for employee service, then we’d have a problem
i work at a restaurant too and i don’t doubt they waited that long. you don’t like your customers, well that’s tough. serve them and get them the hell out. you whine more than they do and yes they will be douchbags in return. this is your job, this is their time off and working in a restaurant you know what to do to people who waste your time off.
You better hope I never come to YOUR restaurant, pal. With an attitude like yours, I’m sure by “being in the restaurant business for almost 20 years” means you’ve been flipping burgers in the back of McD’s for 5….
well said diner and chez!
Or I make more money than you and I’m happy with my job and benefits. I really hope you don’t come in, but if you do, I certainly hope you do cause a scene so I can have you locked up by the cops. GET TO WORK BEFORE YOUR BOSS SEES, U LAZY LOSER!!!!! Cause it dudes like you that get to do all my sidework when you get fired.
You are a delusional, uneducated, self-aggrandizing loser. I will assume you don’t know what any of those words mean and that you cannot follow any sort of sentence that doesn’t look like texting. So, to re-state that first sentence:
U r a ttl lsr. LOL!! LMAO!!!
It’s all about the Washingtons at your job. HOT. Raise the roof.
Dumbass.
You seem to talk alot of trash.
1. You called the customers that did this losers.
2. You say you wouldn’t have waited on them either. Yet, all they did was probably just sit there and wait. And wait. oh yeah..and wait.
3. Of course these customers didn’t pay and of course you wouldn’t want them because they didn’t tip. Why would they tip for no service.
4. You claim you make more money than people here? Working in the restraunt industry for 20 years…well honestly, that doesn’t make alot of money. In fact. I can be the d-bag here and say I make more money than you and I’m probably 20 years younger than you.
Now, if I were you boss and I read this, I would fire you in a heartbeat. If this is how you feel about customers, you are in the wrong line of work.
How about you sit down and reflect on your life. (Maybe college was a good idea afterall)
F*** you, Matir’D.
I think it’s quite comical how you are so happy with being stuck in the restaurant industry. If you like catering to peoples wants and needs and them barking orders, fine, but you aren’t the only one that has or ever will work in a restaurant. I don’t know where you’re employed, but when I served, I wasn’t given the option of picking and choosing my tables. And as far as you making more money than the people that post on here, think twice there sweetheart, there are better people that will have better social skills than you ever will. Stop arguing on-line too, it makes you look like a bigger twerp than you already are.
Buddy. Probably have at least a few other lawyers on here thinking you have a mental disorder. Possibly a trisomy on the twenty first chromosome.
tycobb9999, we spit in your food…DONKEY!!!!
Donkey? Most ridiculous foreign insult WIN!
You’ve been in the restaurant biz for 20 years and you can’t spell ‘maitre’d'? If you’re a server with an attitude like that toward your customers, I’d suggest you work on YOUR social skills. ‘Cause you know…the word ’server’ means, ‘one who serves.’ Unless I’m missing something.
I bet you get plenty of bad service. HAHAHa!! I like most of my customers very much. They tip and they come back and tip again, u don’t, u suck, u wait. I never get out of bed before noon, I work short hours, plenty of hot girls at my choosing, I eat and drink for free and have cash in hand every night. I’m certain I make more money than you without any college. But somehow, I’m more educated than you even though your a great speller.
talking about short hours, hot girls, tips, and inconsistent caps in his ha-ha. This guys gotta be like 15. Noob.
I was thinking the SAME thing calvin.
Well said. I make close to $100K a year and I’m 23, I was born when you were starting in said restaurant business, but as Calvin said, you’re probably 16 and a greeter at red lobster. So next time I pull up in my Lotus, I’ll show you what a couple of college degrees, a car that’s probably worth more than your annual income, and good people skills does to your hot women as I take them home with me and I tip you for washing my car because that’s about the only thing you’ll be able to do once I have a little chat with your manager about your cantankerous customer service skill.
Win!
No – elitist prick lose.
Some of us have spent most of our lives working within the auspices of the world of academia…and we still don’t make enough $ to drive a bloody Lotus. Money doesn’t prove that you’re smart – just that you care more about yourself than you do anyone else.
Yeah, that’s it, that’s why I spend a month a year doing volunteer work in Peru.
I think the dialogue about “hot women” as prizes, trophies, and status symbols proved that pretty well even without the discussion of money, personally.
“inconsistent caps in his ha-ha”
I LOL’d…
catchphrase WIN
*applause* You sure are brilliant, aren’t you? Your attempt at deductive resoning explains your long tenure (and probable long future) in the restaurant industry. Social Skill Lesson #1: it’s rude to make presumptions about other people’s income bracket. Since you admit to lacking an education, and subsist on less than $5/hr, I’ll give you this one for free. Your post proves my point. Thank you.
talk about being ignorant… obviously not many people that read this blog actually work in the restaurant business.. i have been working for a restaurant for almost 2 years (while putting my self through college) and after a while you come to terms as to which type of person you will get the better tip from.. its not rude to make presumptions.. 9 times out of 10 your usually right… from any background or age group, you know where the better tips will be from, no matter if you gave them great service or not.. so if you think you will get a better tip from another table, you try harder.. why try if you know your only going to get 10%… its all about money.. no matter where you work or what you do.. we all need to get it somehow
Maybe 9 times out of 10 your goofy presumptions are right, but it doesn’t make it any less rude to speculate the income brackets of strangers. I don’t need to tell you what I tip servers, but I do think it’s rather hilarious that you think I’m a bad tipper just because I disagree with a salty ‘Matir’D’ who can’t get out of bed before noon, and depends on his job for free meals. LOL. Insecure, much?
So what are you saying is that since I’m 23, I wear a simple t-shirt, jeans and a pair of sandals, it tells you my income bracket is bad and that I have no social skills due to my age?
Sir, you are sorely mistaken to make calls like that. No matter wait. You don’t have to look wealthy to be wealthy. You don’t have to look kind to be kind.
I look like I’m an a-hole and I’m one of the nicer people you could meet.
im not saying i can tell your income bracket.. what im saying is that looking at your customers at your tables you will make an assumption on which table YOU PERSONALLY think you will get the better tip from.. your not always right but most of the time you are… like if i was to have a table of 4 high school kids… i know all they will want would be an appetizer and water and live me like a 10% tip, as well as elderly people.. but if i was to see a group of middle aged business people.. you know they you would most likely be able to get a better tip off of them.. so yes its all about perception.. granted my ideal about people can change once im at a table talking to them.. but at the first glance no matter who you are you will make an instant ideal about them..
I have to disagree with you and agree with RedDawn, I am only 21, I go out to places wearing t-shirts with Unicorns on them, the same pair of jeans I have had on all week, tennis shoes I have owned for a year, and yet when I tip, I tip based on the way I am treated, even those who give me not so great service still gets good tips. Now that I think of it, maybe you are right. It kind of goes on the same thought of whether you will succeed or not.
“Think someone will tip bad, or think they will tip well, either way you will be right.”
Do you think maybe the reason people tip you bad when you think they will is because you treat them worse because you think they will tip bad?
I agree completely with what you said.
Aside from the ‘middle age business people’ who will most
definitely tip, what about your average person?
When I’m not work, like I said and along with ‘ok’, I wear just a
pair of jeans I’ve had on all week, a simple gray, black or print t-shirt.
I have 5 piercings and my arms and whatnot are covered in tattoos.
So, if I were to walk into your restaurant and you looked at me, would you automatically assume that I’m a poor tipper compared to the middle aged couple sitting at the table next to me?
I’d wait to see what your drinking 1st. Order iced tea with extra lemon and you won’t see me for a while. I’d hand you off to a noob and go grat a 10 top. Oh, and btw, its the middle aged, non drinking “type” that usually are the biggest pita and worst tippers.
Oh, based off of my drink, I won’t tip?
How about this, I stopped drinking a year ago. Maybe my personal beliefs are involved in my diet.
I doesn’t matter what I drink. In fact, yes I do order iced tea with lemon.
I would order that over beer at any given time. Yet, I still tip
at minimum 15% for okay service.
Provide friendly service and you get the money you are deserved.
I’ve been serving and bartending for years and i would like to set some stuff straight.
first off ,i’m not uneducated. i am finishing college and waiting tables is the best way to make money for someone like me.
the Maitr’d dude IS an idiot and most likely baiting you guys with his nonsense, but you would be surprised with how much you can make in the F&B industry. i work about 25 hours a week and i never make less than 350 dollars. i also make a small wage, so i bring home about 2,000 dollars a month. sure, this isn’t the BEST wage, but it ain’t bad either. so, to all of you that are acting as if my job is nothing, you are being just as rude as the matri’d loser.
also, you usually can tell who is going to tip you well by talking to them and by feeling them out. that is what makes me a good server- i am good at reading people. believe it or not, but try waiting tables or bartending for a a while and you’ll get it.
so how about a little bit of understanding and respect all around, guys?
So it has gone from you can tell right away to you can tell by what they drink?
I still believe the only reason people you think will tip bad actually do is because you are just one giant douche bag to them and they dont believe you deserve to get tipped well.
Its all about that cosmic flow that you create your own destiny, its easy for me to say that someone is going to be an ass hole, and then treat them like shit because of it, and have them end up being an ass hole to me. Were they an ass hole at the start, or did they become one because of how I treated them?
Wait, you’d auto-grat a 10 top? How horrible of a server are you?
That has got to be the dumbest thing I’ve ever heard…
My papa ALWAYS orders iced tea with lots of lemon and he’s an extreamly generous tipper.
Oh, and what about a flavored tea, such as blueberry or mango?
When I was in high school, with friends especially, we would tip because it was the respectful think to do. Don’t judge a book by it’s cover.
I agree with RedDawn and ok on this one. You’re an ass. I go out to restaurants in oversized t-shirts and hoodies, with faded jeans and biker boots or converse, but I always tip really well, unless the service sucks. Then I only tip ‘well’.
On the other hand, the times that you are wrong means that high school kids like me never come back again, even though it’s our personal standard to tip at least 20% and generally 25% on a small tab.
whereas i look like an angel and often act like a bitch. though if my server looks stressed, upset or otherwise unhappy i tend to be a lot nicer and offer a large tip, regardless of the service. (i work in customer service, i understand completely)
I make between $30 – $50 an hour and get paid more when I ignore losers. I most cases I can do my customers job better than they can, and they wouldn’t last 5 minutes doing mine. I have a great job, great benefits, excellent customer skills, a fun winning attitude with plenty of confidence to stand up for myself. Oh and I’m allowed to eat, drink alcohol, and smoke on the clock if I so choose.. Another fact for the masses, people in a lower income bracket usually tip more, spend more, and more “down to earth” or socialble. I went to college, I was just pointing out its not required. Most restaurant employees earn their way through college, a lot stay for the income and retire early.
Wait, you smoke and drink at a restaurant you work at while on the clock?
I’m definitely never going to your diner. That’s just begging for the food and service to be piss poor. Plus, that’s pretty nasty. People don’t want to deal with an inebriated waiter.
in most restaurants yes, free beers for the staff from about an hour
before close. not before that for obvious reasons, but still not
too bad a deal. trust me, you’d rather let it be this way so the good
ones stay. you wouldn’t believe some of the losers who come and
go in these places…
An hour before close? I can see that and deal with that. But what was implied was “Drink up boys!” as though this is an all day thing.”
LOL@ ‘Fun Winning Attitude’.
Is this Bizarro World?
You’re the kind of server the cooks are sharpening their knives for in the kitchen. Oh, but wait, that’s just because they’re @ssholes, right, not because you are?
I can’t help but to picture you as an older version of the annoying waiter in Office Space. You know, the guy with the “winning attitude” and his many pieces of flare. Course he actually took care of his customers, so I can’t see how you have said attitude and be willing to screw over “bad” customers.
HAHAHAHAHAHAHAHA “fun winning attitude,” that’s a good one! HAHAHAHAHAHAHA
Haha, all that talk of your money, i make an average of 50-100 an hour as a freelance painter , and im 21 haha. and when i was a piercer/ tattoo artist, we depended on tips to an extent as well, but you get better tips by having a consistently good reputation. a good customer experience will get them to tell 10 people, a bad customer experience, they will tell 100. i learned that almost immediately when i started selling proffessionaly at 14.
and even being a 21 yr old with tattoos , piercings, etc, who doesnt drink, and usually orders orange juice, i often end up
tipping well over 20 percent for a good job. so quite being a judgemental ass.
“Per hour” is meaningless if your hours aren’t consistent. If it’s 8 hours/day for 5 days, then yes, that’s an impressive hourly wage. And something tells me that the bar doesn’t pull in the kind of revenue to total this deceptive calculation of “$50/hr” on any regular basis to be meaningful.
your mom and your sister don’t count as hot girls for your choosing.
Does his dad?
ROFL! Comment WIN!
“I’m more educated than you even though YOUR a great speller.”
GRAMMAR FAIL!
AMATEUR NIGHT!!!
comeback FAIL!!!
Seriously, I was going to comment the exact same thing here earlier and my browser crashed.
JLuve82, I like you.
If you’re so much more educated, why don’t you learn how to spell “you” & “Maître d’” correctly and figure out which “you’re” makes your sentence grammatically correct?
“But somehow, I’m more educated than you even though your
a great speller.”
your? how about you’re.
That edumacation o urs is paying off eh?
Mc(Maitre’)D
BURN!
I was make the same comment about his spelling abilities, ftw.
sorry you never made it sir, and you’re still in the restaurant business after 20 years. and they didn’t get bad service either, they got no service, read their message. i probably would have just gotten up and left if i waited that long, but stil…Matir’D=fail
I also have been in the restaurant business- and as far as I am concerned it is MY job to make the customer happy, because if they aren’t happy they will go to my competitor and it is MY fail; not theirs. I can tell you what- no customer has EVER waited 30 minutes when I was on the clock and so what if they are rude or in a bad mood- It is up to me whether I let their lousy mood effect me. I have no idea how unhappy their life may be- I might be the ONLY person who smiled or was kind to them the whole day, maybe me showing them some kindness and respect might make their whole day better.
YOU are a fail, Matir’D.
I’d like to come eat at YOUR restaurant! 30% tip for you! WIN!
I want to come to your restaurant!
Good service is truly the norm in my dining-out world, but non-stellar service doesn’t get complaints from me. Anyone can have a crappy day. I do not every try to give wait staff a hard time – I learned how to type so I didn’t have to do that job – it’s HARD! 
Sense of personal accountability WIN!! You’ve got my business, too, lil.
Now THERE’S THE RIGHT ATTITUDE!
You’ll never make any good money and wouldn’t last a week in a real restaurant. CLOCK OUT GO HOME YOUR DONE!!!!!!
I think our comments prove she’d make a bigger tip than you…
Can we please just cut the crap — tel us what restaraunt you work at so we can all know not to go there. It would save both you and us a lot of time and effort, since apparently, you don’t want our business, and we sure as hell don’t want to go anywhere near you.
So please, do tell.
So you like to be an asshole, just expect, er, demand not to be treated as one. AMATEUR NIGHT!!!!!!!!!!!!!
Just curious sir: please tell us what it feels like to be the one person on the entire internet that EVERYONE thinks is the biggest loser. That’s quite an accomplishment!
“Clock out, go home, your done”
I think someone’s been watching Hell’s Kitchen a little too much. Now I know! You’re making it all up after sitting on your butt watching reality shows.
Oh, by the way…. it’s “you’re”… as in you are.
Don’t know why I’m bothering, though. If you really have been in the restraunt business for 20 years, you already know the menu front and back, and I doubt you read much more than that.
I make reasonably good money, I get my summers off, and I can tell you it should be “You’re done” and not “Your done”. You see, the apostrophe replaces the missing letter “a”, as in “You are done”.
As for your logic about customers–”They tip and they come back and tip again, u don’t, u suck, u wait”–you must have a small following of repeat customers because, if I’m not mistaken, they don’t tip until the END of the meal, after your stellar service. If “u don’t” perform well, “u suck” and they don’t tip and don’t come back.
So lemme get this straight. It’s a more profitable move to leave people sitting with no service for 30 minutes… thus definitely earning yourself NO tip… and therefore taking up valuable space? If they’d been served in a typical diner way, they would have been out of there in 30 minutes. Then you can fill that space with Actual Paying Customers Who Tip, eh?
There’s a restaraunt near us which has great food, but after you eat, they let you sit there for over an hour after you put your fork down and start frantically signaling. You have to physically go into the back and GET somebody just so you can get your check. They’re always packed and yet have low turnover (and lower profit) because they don’t come back… where’s the logic in that?
so far i’ve got you pegged as either one of the many loserish temp workers who float through for a week, never do a decent job, then decide to throw a pathetic fit and leave; or someone who really has been there for 20+ years and has long since lost their soul through lack of willpower and now NEVER STOPS COMPLAINING. in either case, you’re a leech. epic fail.
I was a waitress for many years in my younger days. I know what it’s like to be up to your elbows in that bleach water crap. I know what it’s like to spill pop all over someone because another table has you jumping from foot to foot and you’re so stressed, you can’t see straight. I’ve been there. That being said, were I to come into your restaurant, you would easily procure a 30%+ tip from me. Furthermore, I would ask to speak with your manager and tell him/her what a wonderful job you were doing and how well I was treated. Beyond that, I would recommend your establishment to friends and family. And then, I would come back as often as possible, asking the hostess to seat me in your section.
Maitr’D=Wrong kind of server.
WIN for you!
Cheers for you!
I am a great tipper when I get great service, and I try to be a patient and courteous customer. I know sometimes nobody has smiled at YOU or said thank you, or maybe you got yelled at for something that wasn’t your fault, or maybe you just got stiffed out of a tip. I’ll give a server the benefit of the doubt and am pretty good at recognizing frustration and fatigue versus outright snotty service (like the self-aggrandized maitre d’ up there). If it’s the former, I figure maybe I can make your day nicer and leave a fat tip. If it’s the latter, I leave 10% or less, and if it’s really bad, you won’t get a dime.
I wouldn’t be so stupid as to wait 30 minutes for service. I’d probably leave but give the manager the opportunity to give me some free food, and then I’d leave a tip. And I’d never write on the table–my God. My grandmother would drive cross-country to pinch my ear off.
Lil-lolo’s establishment FTW.
30-50 percent tip depending on how much cash I have. And I’m a scuzzy-looking person in my mid-20s with piercings, tats and cruddy clothes. I also drink soda and tea, not alcohol.
So…I might *look* like a lousy tipper, but I’ll give you an excellent tip if you go above and beyond.
Breaking down the stereotypes WIN!!
Exactly – as a waitress, one of the first things I learned was that you can never tell about people from how they look. There was this really scuzzy looking motorcylist who would stop by our diner a couple of times a week – and he pinged everything on the “Bad Tipper Checklist”. The first time he came in while I was there I served him at the bar because none of the other staff wanted to do it (guys who walk in and sit down at the bar without waiting for the hostess usually do not tip – they’re there to ogle waitresses. Not saying that they all do that, but in my experience it was in the 80% range)
Anyways, long story short, the guy didn’t say 5 words to me the whole time, just pointed at the menu to order, and when he left I found a $10 bill folded up under his coffee cup. (He’d paid for his meal with a credit card, it was only about $7.50.) That experience taught me to NEVER gamble on a person’s tipping ability based on how they looked.
After that whenever he came in I always made sure he was sitting in MY section of the bar, no matter how slammed I was.
Epic win for great service!
im a goth chick, and i also leave great tips. steroetype busting FTW!
I’m a waiter, and Lil-lolo said it exactly how I feel it should be. I’ve never had problems with tips, because I genuinely care for my customers. Being a snide prick won’t get you very far.
I actually had a guy come into my store, I work retail, and he told me that he stared at some shorts for a half hour. The sign was incorrectly placed which is why he chose to tell me this, but come on – 30 minutes straight staring at shorts!?
This might not be as uncommon as one would think.
You have a point, but I walked into a Montgomery Wards store wanting to buy a car stereo. Five sales guys stood in a circle talking to each other. ALL of them saw me standing there staring at them, gesturing that I needed help. None of them came over. After about 20 min., I walked up to them and ask them all if they did volunteer work at the store? They laughed. I then asked if they didn’t want to wait on me because the didn’t think a woman actually would BUY a car stereo? When I turned to leave, 3 of them chased me down asking me not to leave. See why “Monkey Wards” stores closed?
Not nessasarily true. Once I was in a restraunt where the waitress didn’t serve ANYONE because she was too busy on the phone with her boyfriend. She must’ve been close to 30 years old (or was just prematurely aging) and yet cooed like a teenager “No you hang up first! I love you. Come on, I want you to hang up first.” After 45 minutes we got up and left and so did many others.
Man the rudest thing Ive ever seen, it was in an olive garden. The people not only jumped out on the bill but also threw their drinks onto the floor, ice and pop everywhere.
While I can’t boast the twenty years of experience you have (I hope to have a real job when out of college) I am currently working in a restuarant and if any of the employees came in with that kind of attitude we’d be fired on the spot. A bad waiter/server makes the enter establishment look bad. Have some respect for yourself, oh wait, that’s right… You worked in a restaurant for twenty years, so that’s likely impossible.
It doesn’t matter if they’re douchebags or not. It’s the SERVICE INDUSTRY. “If you don’t take care of the customer, someone else will.” Business sense FAIL.
If I owned a eating establishment and you worked for me…….I would fire your pretentious ass on the spot.You get paid, you do the job……If that doesn’t work for you……..Wal Mart is hiring.
Really, it can go either way, I’ve seen some servers who shouldn’t even be in the service industry, I’ve seen places who don’t have their business straight, and I’ve seen great servers who really do their job or at least try their best at it. I don’t get mad about messed up orders (hey, we’re only human, we all make mistakes) but when a server flat out ignores me, I make sure to leave them a message about it (Normally written on a napkin since they often won’t even give you their attention long enough for you to give them a piece of your mind).
If they do a good job or at least give it a decent try I tip about 20% (More if they do a very good job).
Just because someone is a server doesn’t mean they should be a server, there are some crappy servers out there, I’m just glad there are more good ones then bad ones.
what’s up with all the repeated fail pics lately? This one and several others recently are repeated from further within the site. They are still funny though
dont go to the vote page then
protest win.
so that portion of chips on the counter was just left there for half an hour was it? that doesn’t make sense
Ha that’s a very good point! Oh and kudos to Matir’D for pointing out how serving staff know who to ignore, if you’re enough of a n00b to write with ketchup, I wouldn’t bother with you either!!
Then you are an idiot. My husband is the head chef of a posh restaurant and he makes good money, more money than most people his age. Yet he doesn’t look like a big earner: he has lots of tattoos in visible places and usually dress in cargo pants, combat boots and such. Now we happen to like our fine dining, so we usually go to expensive restaurants on his free nights, and due to our looks we have often gotten crappy service by snotty waiters that think that tattooed people aren’t good enough to be served by then. Guess what? On places where we are regulars waiters have been fired for giving us bad service, because the owners knew we are the kind of customers a restaurant wants.
Now keep on ignoring customers and see what it brings you.
Wouldn’t be the first time something like that happened.
that looks like it was on another person’s place. this is a bar not a table.
Chez, thanks for finally pointing out the obvious to the idiots that thought the fries belong to the ketchup writer.
no the chips/fries belong to amother customer seated around the bend of the counter.
This is one of those situations you ask yourself, “Why didn’t I think of this?”
I am *so* going to do this next time I’m snubbed by a server who makes $5.50/hr plus tips who, apparently, isn’t interested in making any tips.
Haha, right, loser. Most servers make $2.13-$3.28 per hour. Do you really think you can waltz your fat butt into a restaurant, demand to have it your way, then vandalize the establishment if you don’t get it. Restaurants have the police on speed dial and cops love free food. Servers enjoy telling you all about the things you can be arrested for when you break the law and then decide not to tip. You better cough up $20 – $50 or your your server is gonna sing your tag numbers to the police if your not nabbed before you leave. Are you saying since you think you make more money you can be more ignorant in public?
Someone is obviously grumpy because he’s been making 2.13 for 20 years.
Comment win!
What state do you live in?????? Yikes!!!!
Cripes, I may never eat at a restaurant again, if your attitude is representative of your colleagues.
Yes, I think I can waltz into a restaurant and ask to have it my way. If it doesn’t say ‘expect awful service’ on the door, I will expect to be waited on promptly. Who is paying for the food, anyway? To be fair, I wouldn’t be so rude as to write on the table with condiments, but 30 minutes is too long to wait for service at a lunch counter. They didn’t even seem to have any drinks on the table! I have a hard time believing this wouldn’t upset you if YOU were a hungry customer on a 30 minute lunch break, Maitr.
You completely missed the point. Customers who get bad service, usually deserve it. If your the type to squirt condiments on the table, than you fit that description.
You should probably learn to read before commenting. In my post, I said it’s rude to write on the table with condiments, and I wouldn’t do it. To the contrary, man, I think YOU completely missed the point.
wow no matter how mard you get burned you keep coming back
You almost sound like servers should get tipped TO provide good service instead of getting tipped FOR providing exceptional service. Personally, I rarely go out to eat because I don’t really agree with the whole idea of being obligated to tip someone just for doing their job. Why should I have to pay a server extra money out of my pocket just so he/she can make minimum wage? That should be the employer’s responsibility, not mine.(I know why it’s that way but I still don’t think it’s right.) It’s not that I don’t tip people or don’t like tipping people, but I think a tip should be for exceptional service…not just doing the minimum. I’m sure most servers out there would disagree with me and that’s fine, like I said I rarely choose to go out to eat. People feel obligated to tip even when they get terrible service because they are afraid that someone will spit in their food next time or something…it’s not right. I do tip my local pizza guy regularly even though I go to pick it up myself because his pizza and quality of service are wonderful.
vandilism, drunk and disorderly, drunk driving, assault, theft (including theft of services) etc. Crimes become more frequent when you cater to douchebags who squirt condiments on the table.
Nice FAILure spelling maître d’. In your case, the “d” stands for “douchebag”.
It was implied before now it is flat out stated, so you believe that just because you came up to me took my order and gave me my food, whether you did it in a timely, friendly manner or not I am REQUIRED to tip you?
Just because someone doesn’t tip you doesn’t mean they are stealing your services, I pay for what I get, and if I get shitty or no service, then I pay for shitty or no service, and yes sometimes that means no tip.
Wow, I didn’t know that because I didn’t tip you, that it causes me to go on a drunken rampage, tearing through the city cackling in delight while robbing a Speedway and beating someone up.
actually tipped staff make about half of what min wage would be for anyone else. they live on tips. one would think mr matir’d would realize that this puts his balls firmly in the hands of those people he calls douchebags, but still, please tip.
squirting condiments on an easily cleanable surface hardly constitutes vandalism.
“Private citizens commit vandalism when they wilfully damage or deface the property of others or the commons” oh, and the police get free cheezburgers!!!!
To deface something refers to marking or removing the part of an object designed to hold the viewers attention.
I’m certainly not held to the attention of a table. :\
Defacement usually implies damage of some sort meant to actually cause damage.
A napkin instantly repair the table back to its previous state.
So, not really defacement. Nice try though.
Well said, BreesMom!!! Reading Matir’D’s quite shocking comments, one must guess he works in a really crappy neighborhood. That sucks for him, but it’s as much slack as I can cut him. Matir’D – man up dude! A clever message that you MUST pay attention to your fellow humans scrawled in condiments does NOT constitute vandalism. You *CANNOT* tell how well someone will tip you, and it should not be your FIRST concern. I dress like shit but make sick amounts of cash and tip EVERYONE at least 20% (you take my bags at the airport, you get cash – you drive my car to a spot four feet away, you get cash – and I don’t care what mood you’re in – smile or not, you make less money than I do, so I help out and hope one day if the situation is reversed others may do the same for me). This is even more true if my friends are in a rowdy mood – we come in and make a mess and a lot of noise – guess what – I’m gonna hook your ass up. I won’t tell you that ahead of time – and I don’t care if you give me nasty looks – I’ve seen people’s jaws drop at the cash I leave for them, and that is the reward. HOWEVER, there have been a couple times (like at Johnny Rockets, sadly) where I *HAVE* sat for a half an hour (no exageration – sic?) and no one bothered to bring us drinks. I left no scrawled message – I just left and didn’t go back, EVER. Matir’D, you are so wrong and so bitter and need to calm down. Change how you think about people you don’t even know, change how you treat them, and watch your world change. The world isn’t out to get you – but when you talk to people like you do here, they want nothing to do with you and you sit, cold, shaking and alone.
Actually, most servers in the CHAIN restaurant industry make $2.13 to $3.28 an hour. I worked for the Ritz and made $10/hr plus tips. That worked my way through law school. I did learn something from it all in the 5 years I served. You CANNOT judge a customer by their appearance. For instance, I had a 60 year old man who would come in quite regularly. He always carried a newspaper and wore torn jeans and an old polo. None of the servers were interested in taking his table the first time he came in, so I took it. Next thing I know, he’s left me a $50 tip on a cup of coffee and a crepe. He was so grateful for my good service that he came back every Sunday and repeated the $50 tip. Good service = good tips. If you do a good job, I’ll give you anywhere from a 20 to 50% tip. If you do poorly, the only tip I give you is a dollar with these words written on it: TIP: BE A BETTER SERVER AND YOU WILL MAKE BETTER MONEY. For someone with 20 years of serving experience, it’s quite obvious that you have yet to move into the upper tiers of the restaurant business. Probably because a 5 star retaurant wants a server who will do their job properly… hint: that’s serving the customer promptly, efficiently, and with a smile. If you can’t do that… well… a monkey can do that. It’s just plain sad.
I couldn’t agree with you more on all your points… and grats on law school! I had the same situation occur with me when I was a waitress, with a grungy looking customer tipping extremely well.
Chain restaurants don’t pay well, have lousy food, and lousy management. They also frequently hire people with 0 experience. But u love thier commercials. I make great money, I am the all knowing all seeing god of tip and you are the evil counselor of BS.
“Chain restaurants don’t pay well, have lousy food, and lousy management. ”
I thought that was what he said? In fact, I think he was correcting you! Thanks for stating the obvious!
You know, for being so full of yourself and having to defend yourself so much, you seem to have a problem with reading others comments. So much for having a better education than a lot of people, eh?
“I am the all knowing all seeing god of tip.” WTF? Where does that come from?
And last time I checked, the Ritz is not a chain, nor is it anything like the McDonald’s you probably work at.
I really, really think you miss the point on a lot of these comments, and are finding way too much joy in just blowing people off and trying to bring them down. Maybe you should try this thing called Scientology. You’d be good in that religion.
I’m glad I don’t live in your neighborhood.
have you even noticed that it says no service not bad service?
SUCH a fscking loser you are, Matir’D.
Wow. You have some anger issues. Just because your boss made you mop the women’s bathroom floor and all the bloodied rags fell out of the little receptacle next to the toilet while you were following orders, don’t take it out on me. Next time, tell HIM he’s a pussy and to shut up. Double bonus: you may notice that you don’t have the urge to cut yourself as often!
WIN!
Servers generally make 3.13 an hour, so that’d be a shitty thing to do.
I think a woman wrote this b/c of the handwriting (doubt a guy would have done clear cursive in this case) and so i think they probably did wait and I think that’s an appropriate response. Who knows how long it will sit there before someone finds it!
Women are the worst tippers, especially the old fat picky ones who think they know how the restaurant business works. I agree this look like a womens work. Probably teenage girls who are mad cause I ignored them.
I am old, fat, and picky. When I go to a restaurant, I do it so I can sit in a cool building and pay good money to eat decent food that I did not have to cook for myself, nor to clean up after. Forgive my ignorance, but I have always believed that was the motive for eating out. When my server is polite and attentive, I leave a generous tip. When they serve attitude, not so much. And you are coming across as a complete ass, Matir.
But, not the hot ones who are there for your choosing, right?
Man, Matir’D, you are a PIG. Wow.
pretty good handwriting
The mustard details are teh win
duh not a bar, a sit-down ‘have it your way’ kind of place. once in a while you run into a customer that thinks they own you, like many things, it’s about mutual respect and if you can’t respect that someone is making very little money to run around and look happy for the crappy couple of dollars they are going to squeeze out of your chubby hands for taking your order and delivering it to you; then you don’t deserve the service. shitty customers are not the boss, they are an unfortunate side effect. respectful, consistent customers are the boss.
Google for a man named Joe Calloway. He’s a motivational speaker. Cheesy, I know but I play it in my training classes.
In fact, he will agree that the customers are truly the boss.
What is a business if you have no customers? How do you make money if you have no one that wants your service?
I’m like 7 positions out from working directly with customers, but I feel that if customers are leaving pissed off for not getting service they deserve, then I have failed my employees and my customers for not doing enough to ensure retention.
You are also like Matir’D, jumping the gun. Again someone is accusing these customers of being rude. How do we know? As it stands, you can’t judge a book by its cover.
there was only one instance when the waitress didnt receive a tip and that was due to the fact that she was so negligent to the fact that the chicken we ordered was raw(like bleeding still raw) and she literally took off after she set the plates down in front of us so we had to actually get the manager of the place to help us out.. so in that case i can see no tip and personally think she was just doing it to get herself fired..damn teenagers..
Sounds like poor management to me. Must be one of Sam Walton places. Sorry if she had better things to do than fix the cooks mistakes. She knew you wasn’t gonna tip so she didn’t waste anymore of her time with you and moved on. Sorry, you gotta get over it.
She KNEW they weren’t gonna tip? Is psychic abilty a requirement now for servers? She didn’t know anything. She was a poor waitress. The customer didn’t expect HER to go back and cook it, but it is HER JOB to take it back to the kitchen. She should have been fired on the spot…(go ahead and gripe…I’ve worked in the food industry as well….and I know how full of it you are…)
I routinely go out for meals in simple burger-joints. I am usually wearing simple clothes. I try to be polite but I will send my food back if it isn’t prepared the way I like.
I am SURE I don’t look like the sort of person who tips well. But I do. Usually 25% for good service and at least 15% if the wait staff didn’t sneeze on my food in front of me or call me a bitch to my face. If things are THAT bad I ask for the manager.
I agree with the point that you’ve been making that it would take a pretty low-class person to make such a mess. The rest of your points, however, are just immature. Someone disagrees with you and you go off on how much sex you get?
And it IS the waitresses job to fix the cooks mistakes. Am I supposed to carry the food back to the kitchen myself and tell them it’s raw? No, the server is supposed to take it back for me, is supposed to make sure someone else is covering her table if she goes on a break or goes home…
how do you “get over” raw food? dumbass. it IS the waiters job to take care of it. that is their job. the are the middleman between the customer and the cook. its customer service job.
Matir has the attitude that just screams “lives with his parents at 40.” How do you know how a customer is going to tip on sight? And honestly…a little ketchup and mustard on the table is grounds for calling the police? Any police officer that would respond to that with more than a long, hard laugh FAILS!
Then again, what do I know. I’m one of those terrible customers who tips according to the service I get. I’m not guilted into giving a good tip to some idiot who thinks it’s an inconvenience to bring me the correct order in a timely fashion, and make sure my needs are met. I wouldn’t have waited 30 minutes, showing that these people have more patience that I do. I would have waited a max of 5 for a server to take my drink order, and another 3 to get it, and if I wasn’t served in that amount of time, I would have split with lots of loud comments about how terrible the service was. Oh yeah, and I MANAGED a restaurant for 3 years. If one of my servers had taken longer than 2 minutes to take a drink order and another 1 to deliver it, then a max of 3 minutes before taking the food orders unless the customer wants more time, and 1 minute tops to deliver the food from the time it came out of the kitchen, they would have gotten an earful from ME.
Never walk out on a bill. Pay with a credit card and then dispute the charges with the credit card company as “not receiving the goods or services promised.” No crime there.
well people also have to realize that if the food isn’t out on time… its not always the servers fault… a lot of times is the kitchen either messed up or is just taking a long time to make the food… so its has nothing to do with the server.. and people don’t understand that..
I agree with your statement for the most part. But generally No Service means “The douche didn’t even acknowledge my existance”
Yeah, I think the total lack of drinks here is a clear sign of No Service too. Looks like they didn’t even make it to the ordering food stage.
Agreed that delays in a restaurant are not always a server’s fault. Sometimes the kitchen gets backed up or something breaks, it happens. A good server will take it upon themselves to explain what is going on to the customers and do what they can to make the situation better, maybe a free drink or appetizer or a portion off the bill. If it gets really bad, it’s the manager’s responsibility to handle the situation, explain what is going on to the customers, offer discounts, freebies, or coupons for future visits.
The timetables I established for my servers were based on the time from when they could do their job – i.e., the time the guests were seated, the time the food came out of the kitchen, etc. I didn’t expect them to cook the food themselves, although the really great ones would keep track of their orders if the kitchen staff seemed to be goofing off.
First off, yes this was an extreme. If I didn’t get acknowledged for 30 min I would’ve left, but in an orderly fashion. Second, of course not everything that goes wrong is the server’s fault. You know what IS the server’s fault? When they decide before even speaking to someone that they are gonna get a shitty tip and then don’t treat that person or group as well as others. Then they deserve what they get. I typically tip 15% if my food doesn’t come out with hair on it (not a very large requirement), 20% for adequate or even mediocre service and 25+% for something really good. If a waiter/waitress decides just by looking at me that I’m not worth their time, that’s their own fault. I’ve had plenty of times where my food takes forever, something spills, etc, etc, the waiter or waitress tells me flat out “I’m sorry the kitchen is very backed up” or “they accidentally dropped your food and are making a fresh plate” (yes I have had a waitress tell me that) and all I do is up the tip. They were polite and honest with me and I don’t take that out on them cuz its not their fault and accidents happen. Meanwhile, the person who walks by, says “be right with you” and then visits the table across the way from me 3 times in 20 min without even looking my way doesn’t deserve a good tip, do they? They made their choice “oh this person is gonna tip me crappy so I should treat them crappy from the get-go.” Are you and Matir’D trying to convince me I should tip them well despite their shitty service to prove them wrong so they treat me better next time? If so, you have it reversed. Good tips are earned by good service, not good service is earned by good tips. Thats why you tip at the END of the meal, not the beginning.
service is going to hell everywhere. We need mre people to make thier opinions heard. The consumer must strike back. In this economy, the only thing that will set businesses apart is service- or lack of.
Agreed. As a former service industry person, I am far more forgiving than the average bear, and yet, I expect more as far as truly gracious service is concerned. I will forgive mistakes, but I expect a gracious demeanor. Period. I worked that industry for many years, and know how very hard it is, but yet how easy to turn a bad experience around. Wow – I sound like a twit. Or something in a Disney flick…
i hate restaurants that put your tip on the bill automatically. i don’t like being told what to tip and when it’s added on, i don’t tip a cent more. and i’m not talking about large parties either; me and a friend went to eat and they added gratuity on to both our checks. to be honest, they would probably get more from me if they let me do the tipping instead of doing it for me. i know it’s not the servers who are doing this, but i don’t think you should be force to pay a certain amount if your service was not up to par.
I agree, it irritated the crap out of me when I went out to dinner by myself after a softball game. I had my uniform and my cleats on and just needed to wind down before I went home. My server showed up 3 times exactly. 1)to take my drink/food order 2)To deliver my food and drink (at the same time) and 3) to bring me my check. They didn’t even ask if I wanted a refill or a dessert. To my $10 bill, they added a $1.50 gratuity. If that’s what you want from me, exactly 15%, that’s what you’re going to get, not a penny more. I would have thought nothing of it, except I came back to that restaurant the following weekend with a couple of my friends before we went out and there was no gratuity added on this check! What’s up with that?
While this if pretty funny…I have a couple of points to make:
1. Matir’d you’re a moron. Maybe “most servers” in YOUR state only make “$2.13-$3.28″ an hour, but the hourly wage varies from state to state so don’t speak for everyone. I sure wouldn’t want you being MY voice. I, too, have been in the hospitality industry for several years and would NEVER treat a customer poorly. If you haven’t even talked to someone to get a drink order how do you know they are douchebags? YOU prequalify people, that makes YOU a class A A-hole. Please post where you work so we can all avoid the establishment.
2. I doubt this picture is what it seems. If the guy next to them has fries how can they be ignored that long? I think, after sitting there for 5-10 minutes and not getting service, I would speak up. Noway would I sit somewhere for 30 minutes (especially in what looks to be a crappy little diner in Podunk? Course maybe it’s a small town, who knows?) and wait to be served. I’d be outta there after 15 minutes max. But hey, that’s just me. : )
This was probably done by someone (who thought it would be funny) after their shift ended. Again, it is kinda funny….
Seconded.
I find nothing wrong with leaving exact change for a bill (no tip) if I felt I was treated poorly at a restaurant. If your job is to serve people food, then do it, its not that hard. All it requires is a memory, an attention span, and a little bit of coordination. I’d say by about 10 or 11 most individuals master those 3 concepts.
I do love the idea of paying with a credit card and disputing the charges after the fact. I might have to try that next time I have a bad experience out eating.
It has to be pretty horrendous for the credit card company to accept it, but if you can legitimately regale them with a tale of long waits, cold food, and poor service, they will drop the charges. Doesn’t really hurt them, they just take it away from the establishment. Better yet, some credit card companies now offer ways for customers to rate places, so not only will a poorly-run establishment lose the money from that sale, they’ll get bad reviews, to be seen by other customers of that card company/bank.
Mars called and want you to come home. Your stealing form a hard working person based on your narrow minded opinions of service. Do you chargeback you gasoline and electric usage also, if you feel the octane level or voltage wasn’t quite what you expected.
the gasoline and the electricity do what they are supposed to do so no one has to charge them back. If I could charge you back to where you came from, I would; but for now, I’m enjoying the stupidity coming from your fingertips.
It was decided early on that “Matir’D” (oh how it pains me to spell it thusly) is a flaming dipshit and begs to be ignored.
hardworking? I’d have a hard time considering the person not serving me “hardworking.” Yes you deal with all types of customers because as a server it is your job to. Now the owner might have the right to refuse service, but I’m gonna go with the server probably not being the owner…
stealing from a hardworking person? you have stated you ignore customers based on appearance, you only work a few hours a day a few hours a week, and you drink on the job. god i feel so sorry for you thinking this is hard work. Unless you jsut want to admit you are a liar one way or the other. that might help save face….
CHARGEBACK FAIL…good luck
and if it did fail after having a terrible experience, I’d make sure the next time I went to the restaurant they experience some kind of health code violation. Then they will see the importance having customers.
Coordination, attention span and memory are not concepts.
ketchup WIN
Passive aggressive win!!! Should go to passiveaggressnotes.com they would have a field day with this one.
Funny, I’d say that refusing to wait on customers and just letting them sit there was passive-aggressive.
I think I’ve been to that place…
I can’t remember which paper ran this (it’s been like a year), but that’s from a diner in Pittsburgh, PA.
Ah, that explains it. I hate waiting on peeps from Pitt. Ignorant non tipping hicks. I make it a point to throw away their “spit” glass and charge them for it.
I finally figured you out. You really puzzled me, ’cause I had hard time believing that anyone could be that much of a moron.
You really have no opinion on this at all, have you? Everything you’ve written has been pure bullshit, worded so that it’ll piss people off. You propably don’t even work in a restaurant.
You’re just one of those jerks who get a happy from going to a forum and making people angry. I hope you had a good jerk off on this one, cause obviously you don’t have the balls to take out your aggressions in real life. You even quoted fight club, which means you liked the movie and maybe even agreed with them. Most propably you sit at home at your computer and wish you had the balls to fight someone for real. Pathetic.
Sounds like Denny’s, I lived in Pittsburgh (I love it there, I miss it like crazy I now live in Atlanta) and Denny’s are well known for having that kind of HORRIBLE service
spelling fail.
Service is spelt with an “E”!
And Lo…the LORD came down from the heavens and banished the turtles from the deli counter for their presumptuous use of the condiments. And the LORD knew then…that it was a mistake to tell Noah to take the critters on the ark.
PORTNOY! No complaining today?
Hell no! Text walls all around!
Wow. Some hostile folks in here.
1. I understand the frustration of the customers who left this little gift, but it would have been less juvenile to just get up and walk out.
2. I think the point is that they were NEVER served, not asked for their drink order, not brought menus, nothing. So they weren’t walking out without paying, as several people have complained.
3. I agree with those who say that you tip AFTEr good service, not TO GET good service. For those who work in restaurants and only get paid $2-3 an hour, I understand your frustration, but if you can’t handle that as a base pay there ARE other alternatives. Find another job instead of complaining about how much you make an hour.
4. While I do think those who have worked in restaurants for years CAN sense how much someone is likely to tip, it is unfair to make judgements and treat a table better than another because you think they’ll tip more. I am a school teacher, and while I can often tell during the first week of school who the high scorers in the class are likely to be, I certainly would be unfair and not doing a very good job if I were to spend MORE time with those students than with the ones who were likely in my opinion to struggle.
5. Some of you REALLY need to work on your %&$^#*@ grammar.
“Wow. Some hostile folks in here.” Yes, and they plan to go in and give thier “servant” a hard time just to amuse themselves. OH, and STFU, teacher, if your kids get C’s and D’s you still get paid the same. How would u like it if you got your paycheck cut in half cuase the ditto machine ran out of ink or the kids figured it was taking a lil too long to grade thier papers. I live in the real world and I work to get paid, I don’t work for free to babysit immature hostile folks.
Again, like I’ve said and everyone else has said, quit crying and find another job.
You’ve been in the industry for 20 years? Wisdom grows with age. You should have realized what are deal with within the first year and taken it in stride. Swallow your pride and do your job. Just like every other person here.
It’s not my fault that you chose this job. It isn’t Snow Angels fault you chose this job. You chose this job. Don’t whine.
Grow up, act like an adult, use grammar and actual sentence structure. Don’t use that ‘STFU’ stuff and brush up on the English language.
Correction to my post:
“You should have realized what you were going to deal with”
I said I like my job, I just don’t like you, now stfu cause, I’m really laughing AT you now. lololol
I’m not here to be liked. I couldn’t care less. I’m here to put some common sense into someone that can’t grasp the real world.
It hurts to see that people like you are what makes me hate restaurants.
Why is HE so deserving of your time and effort attempting–in great futility–to force him into common sense? He obviously has no desire to drink from that fountain.
I agree, but I enjoy an argument.
Of course, they’ll never catch on, but hey, I’m having fun.
I feel ya, but he’s *so* undeserving of an intelligent argument.
Ooh! Can we argue amongst ourselves then? I like you two, you seem smart and funny and think very much the way I do…
…oh, crap, wait. We agree. Nevermind.
I forgot to ask, what are you laughing at me about? Because I certainly didn’t say or do anything to make me look like the fool here.
Apparently, you don’t like your job, because all you have done is complain about customers.
Circular logic is a b*tch.
HAHAHAHAHAHAHAHA
Ditto machine.
TIME WARP FAIL!
I don’t work for free to babysit immature hostile folks either. And no, my paycheck doesn’t get cut in half if I don’t perform; I get FIRED. And yet I put in the energy to do my job the very best I can each time, regardless of how frustrated I might be with my students.
I think we’ve learned that Matir’D’s a little hostile towards teachers (and everybody else). Makes sense; there may have been a teacher fail in his past (look at his grammar, for God’s sake) and that’s why he’s relegated to 20 years of restaurant service.
“Ditto machine”–HAHAHAHAHA! “Thier”–HAHAHAHAHA! Love it!
THANK YOU!!
Teacher respect WIN!!
To be honest I have a problem with my country’s school system (USA, college level), and while I respect teachers and they deserve a paycheck for their hard work I hardly think they are “more deserving” of a paycheck than a waiter/waitress.
If you work, you get paid, simple as that. I’m sure the other commenters come from a long line of various professions.
More deserving than “Maitir’D”? Probably. But in general – one profession vs. another – not so much.
Is obveeus dat mayterdee aynt gonna post its playc o biznis, dat troll b wai 2 pu$$ee. Rekon it nedz retraynin.
The moment they do, I’ll be willing to buy a flight out there and just see how bad Maitr’d has it.
No, I don’t have it bad and I keep it that way by not allowing the trash to misbehave in my place of business.
Do I lose points if I just skim thru the thread to see what that idiot will yap about next?
no – he is something else, ain’t he? like a wounded animal, really. kinda sad. well, very sad, ’cause he keeps SAYING he’s rolling in the dough and loves his job and all, but, well, we all know better, don’t we? hmmmm…maybe we should ignore him. maybe some thunderbolt will open his eyes one day – man, I wonder how much I would tip him. I tip so well, even to mediocre service, I’ve literally seen jaws drop. No joke. I wonder what I would give him, though? I don’t tip someone I don’t like, but that’s super rare. If he has cops on his speed dial, he’s either paranoid as shit (sounds like it) or works in a truly crappy neighborhood, which we could all cut him a little slack for. Of course he’s not gonna tell us where he really works ’cause he IS smart enough to know that the only real reason we wanna know is some of us would have a great time kicking his dick in the dirt – so, can’t blame him for keeping mum about that. yeah, now I’m not sure if you lose points…I have friends like him, actually – they do mean well somewhere inside, but meth for one thing makes them see the world completely wrong. I would advise him to stop the drinking he brags of, stop the drugs if he does them, and at the very least quit judging people right out the gate (’cause, dude, you’re sick wrong) and see if his world doesn’t change almost overnight.
If feel somewhat responsible for all of this. I tried to make a little joke about how they were at least served ketchup. This apparently drew Matir’D’s attention. I went to run errands and came back to the commencement of WWIII on the fail blog website.
ENOUGH!!! Group hug right now. You to Matir’Dn. Get in here.
LouZha, quit touching my butt, I felt that.
Not your fault. It’s not like you lead them this way with breadcrumbs or candy.
Idiots assume things and then we get the honour of archiving stupidity on the internet.
Your joke was funny, I liked it. I’m not hugging a bunch of douchebags who mess with my income by making petty excuses to be cheap. There is nothing you can do to make these people happy, they are a bunch of miserable losers that take it out on thier servers. If you can’t behave or tip, stay home, really, we don’t your business.
I’m sorry but you are fighting the largest losing battle I have ever seen on the internet.
I think I’m going to Screen Capture everything on this page an compile a list of contradictory statements you have made. Then, I’ll follow through with a separate list of just sheer foolish/chilidsh things you have said. After that, I want you to review it, along with everyone else and think to yourself whether or not you are the biggest fool here.
Your propagnda is nonsense, I am winning this war with facts as your numbers are only armed with fiction and an empty drink. Find one contradiction, which doesn’t included assupmtions by other posters, and you get a refill. Oh and if your quick about it, you may get ice.
How are my numbers only filled with fiction.
Before you state something like that, I’d like to see some evidence to back that up.
By numbers I mean fellow posters, who obviously have never worked ina restaurant before and don’t have a clue how to run a successful profitable establishment. Not you personally, but most are moching themselves cause the really just don’t get it. They don’t behave that way in a bank, or at the DMV, or grocery store, but as soon as they step foot in a restaurant they take it all out on some hardworking server, who is paid the least hourly and soley relies on tips. They make up petty excuses to stab them in the pocket so they can pump more gas and get fatter.
Being that I’ve worked in a restaurant and made far less than you, you should be grateful that you even have a job at this point.
In fact, you’ve made assumptions about me, my character and everyone else on here.
You are ignorant to not see these blatant facts from CUSTOMERS on
here stating that you an asshole waiter.
As for running a profitable running establishment. Again, more assumptions.
I am a software engineer and IT consultant. I’ve run my own business for at least 5 years, making money. I’m sure others here do as well.
That’s along side working for a well known communications company in which I recently resigned from because I could.
I’m going to assume, since you are ever so good at doing it, that you have poor skills in making a profitable establishment simply because, you
are still a waiter. If you chose to stay a waiter, then fine, but don’t
think that everyone else here is stupid because you probably went from busboy to waiter. That’s not a big jump.
awe, well within 2 weeks I could do your job, and do it better, you wouldn’t last through training in mine. Dude, your done, just be nice and tip, thats all. I’ve been a busser, waiter, host, manager, barback, bartender, cook, and security. I have also been a trainer for each of those positions. You really thought I was a waiter for almost 20 years straight, wow, duh. Go ahead cry, sweet revenge for your bad tip. LMAO u rock!!!
Within two weeks? So within two weeks you can learn PHP, SQL, Java,
Javascript, HTML, ASP, Visual .NET (Y’know, C#, C++, VB), and SAP?
Plus you would have that extra time for TCP/IP, Network security,
Unix/Windows administration? Wow, you have no concept of software engineering or IT. You can’t just learn this in two weeks. It takes years to really be proficient at these skills.
If you can, can you please write me a login session in PHP and SQL that will join two tables from separate databases?
Since you can do my job in two weeks then you’ll know what the most
common error in compiling a program will be.
I’m thinking the reason you’ve held all of those different positions might be because you’ve sucked at all of them.
I think the point most people have been trying to make to you is this; if you want people to be nice, and tip, the waiter/waitress, needs to be nice and provide the service they are getting tipped for, thats all.
What’s funny is that you try to claim that we are making assumptions about what you do and then go and make assumptions about what we do. Let me be straight forward with you douche nozzle, with your attitude, you could NEVER do my job better than me, in fact you would crash, burn, and possibly loose the company millions of dollars in lawsuits simply because you make assumptions about people right away.
Fair-housing laws are a bitch
HAHAHA! Sarcasm win!
next thing you know hes gonna start saying he cna beat Bruce Lee in a fight…
“dont behave that way in a grocery store?” dude, are you out of your ever loving mind??! i work in one of the blasted things, people nail your ass to a wall for every little thing and take great pleasure in doing so. but heres a newsflash you incompetent jackass, people have rude customers in EVERY profession, from waitstaff to masseuse. the thing is, most professions dont get tips for doing it right, maybe, if we are lucky, we get a smile. thats it. i still tip well, and when im cranky or bitchy i apologize in advance. and yes, i look like some devil worshiping psychopath most days. i wear tripp pants, black nails facepaint and on occasion, fangs. if the waitstaff can serve me without dumping my food intentionally on my i damn well tip them. but if they are rude im more likely to dump my drink ON them and then pay the bill. you, matire. id pour scalding coffee on and damn the consequences.
Ha, I posted this fail and just noticed it was up! Holy freaking comment war batman!!!
Correction. It’s all Daniel’s fault.
I didn’t even read half the comments but I’ll take the blame. Daniel FAIL!
MUHAMMAD!! You owe me a new keyboard, dude! :p
You made me sad Daniel.
Again, not your fault either. You can’t control the users of the internet.
U boked teh InterWebs!!!1!
DANIEL. What did you do?! Look what you did.
Keeping this in mind for the future.
OK i just CAN’T stay passive xd
a) Matir’D was talking abaut him working in the restaurant for 20 y. that would mean he is nearing his 40’s and STILLL flirting with hot chicks (and hot chicks are usualy about 17-26 in age).
b) You can guess whitch customer will give you tip. Its obvious. BUT the more you ignore (Bad tipppzorzzzzz) the less customers will come in the future and less customers = less staff and less staff may mean that someone (maybe some waiter) will be sacked.
c) Of course some costomers may behave like total A-holes and give you almost no tip… but tip is just an option for them and NOT an must. (Only in theory because next time they will come and will be recognised they have an 90% probability of having alien DNA in their food).
Yep, tipping is saying “Hey, you did a great job with the hospitality, here’s a little extra”
You mean extra on top of the normal gratuity percentage for you area? Or are u just stupid? lololol
a) close…I said almost 20 years and I got my first restuarant job at 14. (however 26 year old girls is a lil old for my tase)
b) nonsense…Give you good customers better service by ignoring the trash, btw, the population is expanding. I never said anything about guessing, that was just the trash making assumptions since they have nothing else credible to go on. If you get ignored for 30 minutes, you have already made your presence known.
c) close again, serving someone is an option “and NOT an must.” But, yes, we will reconize the trash the 2nd time around for sure. My favorite is to get the a-holes to cuss at so I can toss them out.
You stated that as soon as they come in you can tell.
Go back. Read what you said. It’s on the internet forever so you have plenty of
time to re-read what you said.
I can, yes, cuase I gotz the skilz. Its all bout the context, 1st, 2nd. Is that all u got. zzzzzzzzzzzzz
What did you say? I don’t understand childish grammar.
You can’t tell. No matter what you or any one else says. Did you study psychology for more than one semester or one year? Are you adept at reading character personality? I think not.
“I think not” at least we can agree on something. Oh and I waited on your 1980’s table the other day, they said they want their shitty movie back.
I’ve noticed that you are desperate, extremely desperate to come out on top.
Your only issue is that you are reaching the typical last resort. You have absolutely nothing the help your situation. Is that why you’ve resorted to nothing but insults?
Was the comment about the movie Red Dawn supposed to upset me? Because, you know, it is just a movie. You didn’t break my little heart or anything.
Waiting on new material plus some questions you have never answered today.
I hope that you have a response. It looks like you are dodging some questions because you can’t answer them.
WTF WAS THAT?!
He was drinking on the job again. I guess the let him use the computer too.
dude, wow. in the years i’ve worked as both server and cook you’d be the kind of server the management would consider a liability to the business and would either be given shitty hours (explaining the small shifts) usually lunch and sunday service or fired publicly in front of everyone. where do you work at exactly?
You would give one of your stongest severs with the highest sales and best customer service skills the worst shifts based on comments taking out of contxtext by non-tipping, cheap, pitas. Run-on sentence win, MANAGEMENT FAIL. They try to get me to train servers when they can. Shorter shifts are better when your not paid an hourly wage. C’mon guys, come up with something better than insisting you have rights to be ignorant to your server. And you better not f up my prick or its you thats gonna be “publicly fired”
oops, you’ll got me, typo was supposed to say “better not f up my FOOD, prick”
of course they want you to train their new servers, darlin, its an obvious way of showing the newbies how NOT to act. if you want a real challenge, try my jobs.
So you are prejudiced against some customers but expect all customers to tip you? And then you get angry if they don’t?
DOUBLE STANDARD WIN!
I don’t get angry at loser customers, a lost tip can be a priceless lesson on how not to be ignorant to people. zzzzz. u guys are boring me.
dude, seriously, what restaraunt do you work for? IHOP?
Why don’t you go to IHOP, be ignorant, squit condiments on the table and find out puss!!!!
Honestly, I don’t think this person is truly a waiter. Haven’t you noticed the he keeps dodging the question of the establishment he works at? I agree with the commenter from earlier stating that he probably just watches Hell’s Kitchen so much that he has become delusional. That or possibly the worst pathological liar there is.
How bout u tell me where you work, so I can disrupt your income and make sure you don’t get paid for today while posting on the interweb? Oh and your software sux, but somehow u still get paid…ass.
I agree with you. I mean, with that much aggression, he would’ve AK’d the customers long ago. Or then again, he might just be reaching that point.
A wholly unrelated point: regardless of how much anyone tips or how much anyone should tip or tip at all, even regardless of wether this spelling specialist really has even completed thid grade or if he just was angry when writing, Matir has proved that he is a bitter, whining, petty, prejudiced person who really, really REALLY needs to find a new job.
IHOP actually sounds kinda good right night. yay for working overnight! haha….mmmm pancakes…
EPIC WIN!!!!
“I said almost 20 years and I got my first restuarant[sic] job at 14. (however 26 year old girls are a lil old for my tase[sic])”
I think Matir’D needs the tips, to fund his apparent paedophilia. Eww…
Considering that you apparently work in one, you would think that you could actually spell restAUrant. Fail!
Do you correct you’re gay lovers grammer as well? Or do you just take it?
At this hour on a busy Friday, shouldn’t you be at work making $3/hour?
See, now I know you’re just messing with us.
No, I don’t. My gay lover happens to use particularly good grammar, meaning that he doesn’t spell words like grammAr or YOUR wrong. You’re = you are, your = possessive determiner. YOU’RE getting nowhere in life, because of YOUR low paying job that you apparently don’t do well.
Love,
A Grammar Nazi
What the hell is “grammer”? Jackoff.
the correct spelling, madame.
“Grammer”??? Ouch. Check Webster–it’s “Grammar”.
I love Grammar Nazi.
Me too.
Me too.
Let’s form a fan club!
Well, I’ve read and laughed at a good number of these comments. As a basic rule, I tip 15% unless I receive outstanding service. Your tip increases depending on your attitude and service. I’m going to post two examples of what I consider appropriate and acceptable tipping.
1. About two weeks after a new Outback Steakhouse restaurant opened in my area, my fiancé and I went in for dinner. It was a slow night during the week, and somehow, the kitchen completely lost our order. We were there for almost two hours before we got our food, but because the server was incredibly nice, upfront about the problems, and wasn’t at fault, we still tipped him 20% because he was such an amazing server. Now, whenever I go to that Outback, I request him or one of two other servers with whom I have had similar pleasant experiences with and they are always happy to see me.
2. There was a nice family-owned restaurant in my hometown that my fiancé and I had gone in for lunch. The food was fantastic, the majority of the staff seemed very friendly and helpful, and then there was our server. She brought us menus and took our drink orders fairly quickly, so we were thinking that she was going to be great. Until we didn’t get our drinks for almost 15 minutes. Another server came up and asked if we had been waited on yet, and we told her that one girl had taken our drink order, but we hadn’t seen her for almost 15 minutes. We told her our servers name and she went and found her for us. Five minutes after that, our server comes out with our drinks, sets them down, and walks away again. About ten minutes later, she comes back and asks for our food order and we tell her that the drinks were wrong. She stormed off and brought more drinks back muttering something under her breath. She finally took our food order, and when the food came out of the kitchen, she slammed the plates down onto the table so hard that she cracked on of the plates and sent my fettuccine flying all over me! Naturally, a manager (a very nice man) came running out to see what was wrong. The waitress started screaming that we were being horrible and that I had dumped the pasta on myself to get her fired. I actually could not help myself and started laughing when she said that. The waitress who had gotten our server when we were still waiting for our drinks told the manager what actually happened, and our server was fired immediately. The manager, I felt so sorry for the poor man, was horrified. He begged us to let him box up something for us to take home for dinner and he comped the meal and continuously apologized for the girl’s behavior. My fiancé and I did go back to that restaurant about a week later and received fantastic service and I would still be eating in that restaurant if it hadn’t shut down when the owner passed away. Naturally, that particular server received no tip, but we did give the waitress who tried to help us a little bit of a tip.
Win…I buying your next round.
1. Outback fail…Outback was, when I worked there, a terrible place to work that makes things very difficult on servers. Their management is unexperienced and underpaid. Great marketers but no idea how to run a restaurant. They understaf and underpay thier hourly staff, and over staff thier sub minimum wage servers and bussers to make up for it. Sounds like your servers need to get out of there. They are like a cult that tries to brainwash you into thinking its the best place to work at on earth. Its great that you didn’t make your server pay for his managers mistakes.
2. Waitress fail, you got screwed and so did that restaurant. That was probably her 1st and last day. She was on too many drugs or needed more. A lot of new hires don’t make it through training, we try to sugar coat it for them and hope they stick it out. If the other watiress didn’t cover for her then she wanted her out asap anyways. Geniune teamwork is very important even more so in smaller or understaffed places. WIN for tipping the TO. Sorry about your bad luck and its a shame about the owner. Nice small places are harder to find these days with chain commercials all over tv.
Ever the professional and know-it-all, aren’t we, junior?
Sounds like you’re tired of being the buttmonkey and using all your mad grammar skillz to sound professional.
But seriously.
You just called Outback a brainwash cult. Professional _ail.
FINALLY MATIR’D SAID SOMETHING THAT MAKES SENSE!!!!!
Even a stopped clock is right twice a day…
Hang on a sec. This looks like a customer fail to me. The sandwich in the top left is wrapped in paper, and it looks like, judging by the condiments and that previous factor, that this place doesn’t offer table service. I’m 16 and I work in KFC and we have people come in, wait in the restaurant and then come to the counter and complain that we didn’t serve them. We don’t offer table service. Half an hour is an awfully long time, a time that looks to me that would only occur if the diner didn’t offer table service. Besides, if the customer didn’t get service, and there was table service, then they could have asked a staff member politely to be served. Who knows, maybe they were really busy. Customer fail. I agree, these people are douchebags.
Matir’D – “… I make between $30 – $50 an hour…Oh and I’m allowed to eat, drink alcohol, and smoke on the clock if I so choose.. ”
Matir’d = stripper name.
Ladies and gentlemen, please. You’re looking at this all wrong.
Matir’d’s attitude towards business and customers is incredibly generous. There’s absolutely nothing forcing him to do so, yet, out of nothing more than the goodness of his heart, he graciously extends a once in a lifetime offer – he is generous enough to ALLOW YOU TO GIVE HIM YOUR MONEY! No strings attached. Shouldn’t we be grateful to him for that?
(Jesus Mythical Christ. Douchebag indeed).
May I quote you on that, sir???? You are, indeed, a master of the insult!!!! Hearts & flowers to you!!!!!~
You certainly may. ^.^
I know I have a short temper, but holy crap!
At the risk of repeating what’s already been said, I’d just like to point out the obvious fact that he still hasn’t mentioned where he works. That shows that he is either NOT in charge of the establishment because he could easily get fired if he did say where he works. Or he IS in charge but is too much of a coward to back up his statements. He knows he could lose business. Massive FAIL at life, especially for the abysmal grammar and spelling. If he did go to college as he says, he clearly got kicked out. And based on his spelling and grammar, how can we assume that he knows how to count cash? For all we know, he’s just making a rough “guestimate” of how much he makes. Oh, and the attitude toward women makes me physically ill. I guess we’ll finally know where he works when stories hit the newspapers about a restaurant guy getting arrested for multiple counts of sexual assault of minors… And by the way, “gay” is not a synonym for “stupid,” you dumb hick.
As for the whole “judging how much a customer will tip by looking at what he/she drinks” thing is ridiculous. I have low blood sugar, so I cannot drink much – if any – alcohol. I wear jeans (when I’m not dressed in my retail store uniform after work) when I go out to eat or pick up something on the way home. Yet, if I’m at a cafe, I automatically tip extra because I customize my coffee orders. I manage to tip around 20% in restaurants just as long as I never have to ask for a refill on my water or the server remembers that I ask for my tea without lemon. Somehow I don’t think that’s asking a lot, even from a server who has had a bad day. It’s their job. I work in a massive retail chain store, yet it is drilled into our heads that customer service is our #1 priority because if our customers don’t come back, even the largest company in the best economy could fall. And no, retail isn’t a “career” for me. I have a B.A. and was a thesis away from getting a master’s degree before I decided to start law school.
As for the picture (which is what we should be commenting on), I can’t imagine doing something like that. However, I can imagine scenarios in which some people could be driven to it. Maybe they’re on their 30-minute lunch break and needed quick service. Not everyone has all day to wait around for a basic human need like food. Perhaps they have had bad service before, but out of convenience or necessity (such as a short lunch break), decided to give it another try. I can’t say I would ever do something like that, but if I get bad service like that where I live, I comment on websites that rate restaurants just to let other people know before they waste money on a bad experience. People do actually read those, especially in larger cities. Had these people been jerks, that would mean that they at least interacted with the waiter long enough to get drinks. Doesn’t look like that happened. If anything, it’s rude because even after it’s cleaned up, it still might be a bit sticky for the next customer. Personally, I think ketchup is an easy condiment. Try doing that with Tabasco sauce!
That sounds painful
Seeing as how the argument concerns the subject of tipping, let us first make some assumptions and clarify the definition of some key terms.
1. The referenced person meant by the term YOU is Maitr’d.
2. Assume that by tip, you mean the 10th definition as presented by merriam webster online (reference tip). Which, assuming you’re too lazy too check, means, as stated, “a gift or a sum of money tendered for a service performed or anticipated: gratuity.”
3. Ignoring the term “gift” (as you may skip and continue on to the “sum…”) and focusing on the term gratuity, let us assume by “gratuity,” you also refer to the Merriam-Webster website’s definition of said term (reference = gratuity) which is as stated: “something given voluntarily or beyond obligation usually for some service; especially tip”
As can be referenced by any electronically printed receipt printed on site at any given restaurant, both the terms “tip” and “gratuity” are interchangeable. So therefore for clarification’s sake, a tip and gratuity are by definition, not an obligation.
Expecting your usual responses, I lay these pieces of personal information down:
I am too nice for my own good, and have never left less than a 15% tip.
I ALWAYS talk to my waiter or waitress with a smile and on a friendly note (because the last thing I would want is for someone to treat me like shit, so why should I do the same).
I am a certified ROV Pilot/Technician, which means if you’re incompetent, you won’t get a tip, but you’re more likely to be fired or dead. Hell, maybe at the very least sterile if you work at a radioactive site.
“Your” is an adjective whose one of several viable meanings is “of or relating to you or yourself or yourselves especially as possessor or possessors” (reference = your) as apposed to “you’re,” a contraction for the phrase “you are,” which indicates one person’s acting description of a target noun. An example would be if I (Funnytimes) were to describe you (Maitr’d) as a douchebag. My statement would correctly be “You are (or you’re) a douchebag; as opposed to “your douchebag,” because that would incorrectly infer that you own a douchebag. Well maybe not incorrectly in this situation.
-Funnytimes
Post Script:
You’re a douchebag.
Funnytimes=Hero FTW!
1) They give you the shorter shifts because you suck. They have you train because, unfortunately, you are the moron who’s worked there so long and not moved ahead in your life that you do probably know a thing or two about where you work. I mean, it might have taken 20 years, but even you could learn a menu in that amount of time. Aside from difference in menu and where the glasses and silverware are kept waitressing is pretty universal.
2) You complain about your hourly wage but hey, you make these things called TIPS. Most states don’t require you to even report ALL your earnings as a server, because your tips may not always be 15%, as they should be (especially in your case). Your W-2 only reflects what you’ve made as your HOURLY wage. Most servers I know cheat a little and ONLY report a number feasable to how much the government thinks they SHOULD have made. You can easily make way more, if you’re a good server, and not even report it all. But then, you wouldn’t know that, would you?
3) You say you know how to properly run a restaurant. You’ve been a bus boy, barback, server, blah blah. While the front of the house IS very important, everyone knows it’s the kitchen and the chef that run a restaurant. If THEY fail, YOU fail. But you wouldn’t know this because working in the kitchen is probably beneath you.
4) If you have been in the business for 20+ years, why are you still working for places like Outback? (just mho, but Outback sucks) If you were really good at your job (which you aren’t because, again, you prequalify the customers) you’d be working at a much nicer establishment making really good money for your line of work.
5) Have you ever stopped to think maybe people tip you shit*y because you’re a shit*y waiter? They probably see your horrible attitude, supreme sense of self entitlement, and overall crappy attitude and don’t tip you well. Just a thought, Matir’d, but maybe people just don’t like you because, as you’ve proven here, you simply rub people the wrong way. WOW! What a concept!
“While the front of the house IS very important, everyone knows it’s the kitchen and the chef that run a restaurant. If THEY fail, YOU fail. But you wouldn’t know this because working in the kitchen is probably beneath you.”
Hear, hear! I was a graveyard server in a 24 hour diner for quite a while, and it was just me and one cook the whole night. If we got slammed, it was our teamwork standing between us and total disaster. I can’t stand the FOH vs. BOH mentality at so many restaurants.
why do i get the feeling we’re all just feeding one massive troll?
That was my hunch as well.
I may be wrong but I think we can all mostly agree on the following:
1.) This was a very creative way to express anger at lack of service
2.) While creative, it might not have been the most mature or helpful way to express said anger.
3.) Matir’D is a douchebag and everyone should really be ignoring him at this point.
4.) Tipping is not a requirement
5.) Assumptions about your customers is just going to lead to more situations of creative, yet immature acts of anger
6.) A bad attitude really isn’t going to get you very far in most bussiness and with most customers.
Are there any other truths we can all pretty much agree on here? If there are please add them, (Matir’D this is not a conversation for your 2 cents) if not I say we leave the arguing, name calling, and general bull sh*t aside, and steer the conversation back to the picture before us, and not at tipping policies since obviously tipping was not the main concern of the people who wrote this.
Obvious troll is readily apparent. But it’s fun feeding the flames.
Dr. Watson, have you checked out the menu thingymajig behind the napkin holder? It might be a clue!
Matir’D = Troll win.
People, stop feeding the Trolls.
I have a level 70 Troll Rogue, and I resent that statement. Matir’D is not at all like a Troll, he’s more like… an Ogre.
I’d like to go back to my “group-hug” forgive and forget idea from yesterday. Have you guys been up all night writing about this?
I’m officially starting a new fight. This ought to do…Someone complete this joke: Jesus, Muhammad, and Buddha go into a bar…
And the bartender says, “Is this a joke?”
muhammed gets totally smashed, jesus starts a huge barfight because they taxed his vodka, and all this bad karma makes buddha explode, killing everyone.
there should be your fight. IMMORTAL COMBAT!!
http://pl.youtube.com/watch?v=zM2coybME4M&feature=related
He said more than enough about tip and customers xD
Actually, if we’re gonna get technical, there’s also a circumflex over the a, correct??
Don’t get me wrong – I am soooooooo in your corner.
First. Ba-ZING
Is this a Denny’s?
Should they not have written this in Spanish? Perhaps it would actually have lead to improvements in service…
What spanish? That’s english. You language fail.
You did not understand Coolidge’s post: it said:
“Should they not have written this in Spanish? Perhaps it would actually have lead to improvements in service”
This means that if they wrote it in spanish, the people serving may have understood.
Welch: Language fail are you.
first, next is gay!
As someone who has been a server, and is married to a kitchen manager(well on his way to being the restaurant manager),I simply HAD to give my opinion. If I go to a diner, and I’m not served in a timely manner, my first action would be to pull someone aside and ask to see the manager.I would inform him/her how long I had been waiting. If there was no improvement, then yes, the temptation would be to grab the ketchup bottle and leave a little note. I DO not put up with shoddy service from anyone- including the staff at the restaurant where my husband works.And yes, I HAVE walked out of there a couple of times for being ignored.If I’m not treated well by the wait staff, they will not be treated well by me.
And by the way, Matir sounds like southern drawl for those red things cheap establishments put on thier cholesterol-burgers to make a person think it’s a healthy meal. Maybe you should have stayed in school,and out of the restaurant industry for another year or two and learned how to spell.Your (see how that’s spelled?) grammer is appalling, and your attitude is worse.Also, one day, you better hope one of those young honeys you’re(oh, there it is again)so hot for isn’t lying about her age, or you’ll find yourself on a sex offenders list for molesting a minor.
How in the world did this thread, as a whole not get ‘Burn of the Week’? Never in the history of the internet have I seen one idiot crucified in such a spectacular fashion. The funny thing is, some of the best insults aimed at MD were made by MD himself!
Holy…Shit…
Freakin’ WWIII here.
So much war it might also be WWIV at the same time…
This is still going on? Maybe not for a few days now.
I have a bad service story. It happened at a Friday’s last year, I was going to dinner with my best friend, and we were seated immediately, and we were talking, waiting for our server before we realized we’d been sitting in our booth for 45 minutes already and we still hadn’t so much as seen a waiter. We pulled someone aside and told them our plight, they asked who our waiter was. We had no idea, they hadn’t shown up yet. She sort of huffed at us and left. Our waiter comes out finally and takes our drink orders and we get an appetizer too, and order. We get our drinks, fine, we think we’re finally safe. But no. The waiter shows up every now and again to bring us new drinks, rather than refilling our glasses, and just leaves the old glasses there (by the time we were finished, there were about 25 glasses sitting on our table-if you’ve ever been to a Friday’s, you’ve seen that the booths aren’t exactly huge). Another 30 minutes pass before we get our entrees. Puzzled, we asked why our appetizer hadn’t come first (or before 30 minutes had passed for that matter). He hadn’t entered the order. Ok, nevermind, cancel it, we’ll just eat our entrees. Ten minutes later, the appetizer appears. Again puzzled, we asked why, but he disappears. We finished eating and paid the check and asked for the manager, told him the waiter’s name and he gave us certificates for free lunches, but we never used them. The problem was that he told us that not only had the waiter acted that way before, but that he was pretty consistently an ass. It’s bad business practice to rant about a bad employee to customers, but worse not to make sure the waiter is told to shape up or fired. Needless to say, it took us about 6 months to risk going back to Friday’s again, which had been our favorite place to eat out.
But I’d just like to point out that it seems to me that “Matir’D” in fact does not work in a restaurant and if he has, certainly not for the 20 years he claims to have done so. No self-respecting, rational adult would behave this way. Not only that, but he has an unfortunate view of what it means to SERVE, as the job title implies. The customer keeps you from living in a cardboard box. Whether your judgemental first impressions tell you they will tip well or not, they’re still going to pay for their meal, so get over it. It means your restaurant will be granted a little more time before it ultimately fails because of servers with that horrible attitude.
If he does work in a restaurant, then he should name the establishment that he so enjoys boasting about so none of us ever have the displeasure of meeting him, or vice versa. I posted about my bad service experience to say that I tip no matter what. I gave that kid 10%, even though I probably shouldn’t have. It would have been better to get up and leave when we first realized we’d been sitting for 45 minutes without service. My point is, the customer has nothing to do with bad service. I have no idea what was going on in our waiter’s head, but it obviously wasn’t just a problem with the establishment either. So before you cast servers as blameless, remember that they’re human too, EVERYONE makes mistakes, even “Matir’D” as made apparent by the constant spelling and grammar mistakes.
This was a long one. I’m done now, but I hope the issue rests at anyone can be a jerk, but the customer is the customer and they’re any business’ lifeline.
haha i’m going to do that next time when service is horrible
It appears to be that none of you realize that the comments page is to be used to comment on the picture, not start an argument that lasts 300 comments.
Seriously, the spanish shit at the top really made me think that these comments were not to be read, and I usually read all or most of the comments.
Webmaster should be able to delete comments, and if he/she can, they should start with this page.
this isnt fail, this is EPIC WIN
i must say, after my day, reading all this shit was most entertaining. thankx, matir for being the almost inconceivably asinine jackass that you are, for you have brought me much amusement.
I saw this a while ago, allegedly posted by the person who created it. This response appears rather crass; but frankly, so is ignoring a customer for that long. (Having been neglected at a restaurant once for almost as long as this, I can sympathize; though I personally did not (and generally still would not) respond in such a crude manner (maybe they were understaffed that day and the waitress was already under great stress?…)
I’d say its a WIN
|:
Wow, sounds to me like Matir’D spends most of his time here and not at his job.
FAIL.
I think that’s justified.
Street justice
Costumer win, resturant fail.
Probably ’cause they were too busy cleaning up after other douches like you.
Hahahaha, what a dumbass. That dude sounds like a 14 year old troll just looking for a fight and trying to sound cool. if not, good job trying to sound better than everyone else you lazy pedophile douche bag.
jesus man… i’ve never seen a stuffier or more self-elevating bunch of people. ESPECIALLY Matir’D
dude if you keep that attitude up about your customers, pretty soon, you won’t have any. dont’ even think Chef Ramsey could whip your ass into shape
I would consider this one a win…?
B$ is the reason the front of the huse in the restaurant is hated by the cooks AND customers.
theyre brainless.
house*
epic grammar fail.
Definitely a Win
Even though I expect good service at a restaurant (after all, I can eat cheaper, better food at home, right?), I think it’s horrid to leave this kind of mess behind. The server may or may not deserve it–we don’t know if he or she was on the phone or smoking a cigarette and being negligent, or if maybe he or she cut his or her finger off and had to be rushed to the hospital, leaving the place in chaos and the staff frazzled and short-handed–but you can be reasonably sure that if it were a case of negligence, your crappy server wouldn’t be the one cleaning up the mess. He or she would complain until someone else did it just to get a little peace and quiet; your little note would screw over some innocent server or busboy.
Oh, sidenote–on the subject of the fries and glass in the photo, if those people were waiting for service, it is entirely possible that the server or busboy hadn’t yet been over to pick up the last customer’s food yet.
Im just glad it wasn’t a gun store…
I think this is a win…..
WIN!
I believe this is an epic WIN for the customer.
this is win
Those spoiled brats should have went to McDonalds if they were in that big of a hurry. 30 min? That’s not very long to wait at a busy place.
I went to Black angus on mothers day and they served us within 15 minutes. I went to Red robin on Fathers day, they served us within 15 minutes. On easter I went to a local restaurant, they served us within 15 minutes also. 30 minutes is a long time to wait. Especially if you are hungry. I also assume that they waited 30 minutes and no-one came to even ask if they wanted drinks, that happened to me once in Yellowstone. If they got drinks and just left after ordering that is stupid… Although, I would’ve just left a note. Making a message with catsup and mustard is not nice.
CUSTOMER WIN
Customer win. Sever fail.
thirty minutes is not that long of a wait…
This is more of a win. 30 min is A LONG WAIT on such a crappy diner.
Shit. I wouldn’t wait for a 17-year-old Elizabeth Taylor, even if there was for sure going to be a blowjob involved. Now, guess how long I’d wait for a cup of shit coffee in some redneck diner. Yeah. about 14 seconds.
The mathematically inclined among you may want to calculate the relative value of the Elizabeth Taylor blowjob/bad cup of coffee statement above and express it in a ratio. Show your work.
Service FAIL
Customer WIN
i can relate to this picture.
“…although we did try your counter, and it was great with a little ketchup and mustard!”
DA FU** im not going there costumer:when do we get the survice we already wasted 30 min -_-***
looks like a unsatisfied customers win to me XD